Shenandoah Valley Westminster Canterbury
300 Westminster Canterbury Dr · Winchester, VA · 22603 · 5406650156
51 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 74 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.51 | 0.55–0.75 |
| Weekend hours / resident-day | 4.93 | ≈ weekday level |
| Nursing turnover / year | 30% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (28 in the current record)
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Potential for harm · D March 23, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected May 5, 2023 · Resident Rights
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Potential for harm · D March 23, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 5, 2023 · Resident Assessment and Care Planning
-
Potential for harm · E March 23, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 5, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D March 23, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 5, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D March 23, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 5, 2023 · Quality of Life and Care
-
Potential for harm · E March 23, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 5, 2023 · Quality of Life and Care
-
Potential for harm · E March 23, 2023
Provide safe, appropriate pain management for a resident who requires such services.
Corrected May 5, 2023 · Quality of Life and Care
-
Potential for harm · E March 23, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 5, 2023 · Pharmacy Service
-
Potential for harm · E March 23, 2023
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 5, 2023 · Pharmacy Service
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Potential for harm · D March 23, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 5, 2023 · Nutrition and Dietary
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Potential for harm · D March 23, 2023
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 5, 2023 · Resident Assessment and Care Planning
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Potential for harm · F March 23, 2023
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected May 5, 2023 · Infection Control
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Potential for harm · D September 23, 2021
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected October 22, 2021 · Resident Rights
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Potential for harm · D September 23, 2021
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 22, 2021 · Resident Assessment and Care Planning
-
Potential for harm · D September 23, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 22, 2021 · Quality of Life and Care
-
Potential for harm · D September 23, 2021
Provide safe and appropriate respiratory care for a resident when needed.
Corrected October 22, 2021 · Quality of Life and Care
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Potential for harm · D September 23, 2021
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 22, 2021 · Pharmacy Service
-
Potential for harm · E September 23, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 22, 2021 · Nutrition and Dietary
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Potential for harm · D September 23, 2021
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Corrected October 22, 2021 · Environmental
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Potential for harm · D February 21, 2020
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 4, 2020 · Resident Rights
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Potential for harm · D February 21, 2020
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 4, 2020 · Resident Assessment and Care Planning
-
Potential for harm · D February 21, 2020
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 4, 2020 · Resident Assessment and Care Planning
-
Potential for harm · D February 21, 2020
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 4, 2020 · Resident Assessment and Care Planning
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Potential for harm · D February 21, 2020
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 4, 2020 · Quality of Life and Care
-
Potential for harm · D February 21, 2020
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 4, 2020 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495165 · certified since January 14, 1987. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.