Heritage Hall Front Royal

400 West Strasburg Road · Front Royal, VA · 22630 · 5406363700

60 certified beds For profit - Limited Liability company Chain: Heritage Hall

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • Cleaner inspection record than most facilities nationally.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 82
Serious harm & abuse 20% 100
Staffing 20% 62
Federal penalties 15% 100
Trend 10% 44
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.523.48 min · 4.1 strong
RN hours / resident-day0.390.55–0.75
Weekend hours / resident-day3.21≈ weekday level
Nursing turnover / year45%median 45%
Fines (3-yr window)none

Inspection citations (6 in the current record)

  • Potential for harm · D May 15, 2024

    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

    Corrected July 26, 2024 · Resident Rights

  • Potential for harm · D May 15, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected July 26, 2024 · Resident Assessment and Care Planning

  • Potential for harm · D May 15, 2024

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected July 26, 2024 · Pharmacy Service

  • Potential for harm · D September 8, 2022

    Ensure each resident receives an accurate assessment.

    Corrected October 20, 2022 · Resident Assessment and Care Planning

  • Potential for harm · D September 8, 2022

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected October 20, 2022 · Quality of Life and Care

  • Potential for harm · D May 26, 2021

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected July 9, 2021 · Resident Rights

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495301 · certified since June 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.