Evergreen Manor Senior Care Center

111 Evergreen · Battle Creek, MI · 49015 · 2699696110

91 certified beds For profit - Corporation Chain: Nexcare Health Systems

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 65
Serious harm & abuse 20% 100
Staffing 20% 65
Federal penalties 15% 100
Trend 10% 38
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day3.503.48 min · 4.1 strong
RN hours / resident-day0.600.55–0.75
Weekend hours / resident-day3.05≈ weekday level
Nursing turnover / year51%median 45%
Fines (3-yr window)none

Inspection citations (16 in the current record)

  • Potential for harm · D April 2, 2026

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected April 22, 2026 · Resident Rights

  • Potential for harm · D April 2, 2026

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 22, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 2, 2026

    Respond appropriately to all alleged violations.

    Corrected April 22, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 2, 2026

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected April 22, 2026 · Resident Assessment and Care Planning

  • Potential for harm · F April 2, 2026

    Provide and implement an infection prevention and control program.

    Corrected April 22, 2026 · Infection Control

  • Potential for harm · D December 16, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected December 31, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D January 15, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected January 24, 2025 · Resident Rights

  • Potential for harm · D January 15, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected January 24, 2025 · Quality of Life and Care

  • Potential for harm · D May 9, 2024 · found via complaint

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    Corrected May 20, 2024 · Quality of Life and Care

  • Potential for harm · D March 7, 2024

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 7, 2024

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 7, 2024

    Respond appropriately to all alleged violations.

    Corrected March 25, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 7, 2024

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Corrected March 25, 2024 · Quality of Life and Care

  • Potential for harm · D March 7, 2024

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Corrected March 25, 2024 · Infection Control

  • Potential for harm · D March 7, 2024

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Corrected March 25, 2024 · Environmental

  • Potential for harm · E October 11, 2023 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected October 24, 2023 · Nursing and Physician Services

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235054 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.