The Oaks at Battle Creek
706 North Avenue · Battle Creek, MI · 49017 · 2699644655
77 certified beds For profit - Corporation Chain: Trilogy Health Services
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.06 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.88 | 0.55–0.75 |
| Weekend hours / resident-day | 3.89 | ≈ weekday level |
| Nursing turnover / year | 27% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (23 in the current record)
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Potential for harm · D March 12, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 15, 2025 · Resident Rights
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Potential for harm · D March 12, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected April 15, 2025 · Resident Rights
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Potential for harm · D March 12, 2025
Keep residents' personal and medical records private and confidential.
Corrected April 15, 2025 · Resident Rights
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Potential for harm · D March 12, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 12, 2025
Provide activities to meet all resident's needs.
Corrected April 15, 2025 · Quality of Life and Care
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Potential for harm · D March 12, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 15, 2025 · Pharmacy Service
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Potential for harm · F March 12, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 15, 2025 · Nutrition and Dietary
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Potential for harm · F March 12, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 15, 2025 · Nutrition and Dietary
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Potential for harm · E March 12, 2025
Provide and implement an infection prevention and control program.
Corrected April 15, 2025 · Infection Control
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Potential for harm · F April 18, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 20, 2024 · Nutrition and Dietary
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Potential for harm · D April 18, 2024
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected May 20, 2024 · Administration
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Potential for harm · D September 19, 2023 · found via complaint
Inform each resident of his or her visitation rights and ensure that all visitors enjoy equal visitation privileges.
Corrected October 10, 2023 · Resident Rights
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Potential for harm · D June 28, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 25, 2023 · Resident Rights
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Potential for harm · D June 28, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 25, 2023 · Quality of Life and Care
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Potential for harm · D June 28, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 25, 2023 · Resident Assessment and Care Planning
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Potential for harm · E January 25, 2023
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected March 1, 2023 · Resident Rights
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Potential for harm · D January 25, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 1, 2023 · Resident Rights
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Potential for harm · E January 25, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 1, 2023 · Resident Rights
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Potential for harm · E January 25, 2023
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 1, 2023 · Resident Rights
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Potential for harm · D January 25, 2023
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Corrected March 1, 2023 · Quality of Life and Care
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Potential for harm · D January 25, 2023
Provide appropriate foot care.
Corrected March 1, 2023 · Quality of Life and Care
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Potential for harm · D January 25, 2023
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Corrected March 1, 2023 · Nutrition and Dietary
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Potential for harm · F January 25, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 1, 2023 · Nutrition and Dietary
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235451 · certified since June 10, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.