Thornapple Manor

2700 Nashville Rd · Hastings, MI · 49058 · 2699452407

161 certified beds Government - County Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 55
Serious harm & abuse 20% 88
Staffing 20% 85
Federal penalties 15% 100
Trend 10% 81
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day4.843.48 min · 4.1 strong
RN hours / resident-day0.860.55–0.75
Weekend hours / resident-day4.02≈ weekday level
Nursing turnover / year43%median 45%
Fines (3-yr window)none

Inspection citations (22 in the current record)

  • Potential for harm · D February 19, 2026 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected March 13, 2026 · Freedom from Abuse, Neglect, and Exploitation

  • Actual harm · G September 4, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected September 2, 2025 · Quality of Life and Care

  • Potential for harm · D September 4, 2025 · found via complaint

    Protect each resident from the wrongful use of the resident's belongings or money.

    Corrected September 26, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 19, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected April 15, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 19, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected April 15, 2025 · Quality of Life and Care

  • Potential for harm · D March 19, 2025

    Provide and implement an infection prevention and control program.

    Corrected April 15, 2025 · Infection Control

  • Potential for harm · D November 15, 2024 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 9, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 2, 2024

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected March 4, 2024 · Quality of Life and Care

  • Potential for harm · D February 2, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected March 4, 2024 · Quality of Life and Care

  • Potential for harm · D February 2, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected March 4, 2024 · Quality of Life and Care

  • Potential for harm · D February 2, 2024

    Provide care or services that was trauma informed and/or culturally competent.

    Corrected March 4, 2024 · Quality of Life and Care

  • Potential for harm · E February 2, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 4, 2024 · Pharmacy Service

  • Potential for harm · E February 2, 2024

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Corrected March 4, 2024 · Nutrition and Dietary

  • Potential for harm · F February 2, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected March 4, 2024 · Nutrition and Dietary

  • Potential for harm · E February 2, 2024

    Provide and implement an infection prevention and control program.

    Corrected March 4, 2024 · Infection Control

  • Actual harm · G December 7, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 26, 2023 · Quality of Life and Care

  • Potential for harm · D December 7, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 22, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 11, 2023 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected October 24, 2023 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D October 11, 2023 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected December 23, 2022 · Quality of Life and Care

  • Potential for harm · D December 8, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected January 6, 2023 · Quality of Life and Care

  • Potential for harm · D December 8, 2022

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 6, 2023 · Quality of Life and Care

  • Potential for harm · F December 8, 2022

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected January 6, 2023 · Nutrition and Dietary

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235009 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.