Sullivan Park Care Center
14820 East Fourth · Spokane, WA · 99216 · 5099221644
125 certified beds For profit - Corporation Chain: Pacs Group Part of a CCRC
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $100,282 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
$100,282 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.73 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.19 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 2 · $126,188 |
Inspection citations (92 in the current record)
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Potential for harm · D March 6, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 6, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 6, 2025
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 6, 2025
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 6, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · D March 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 11, 2025 · Quality of Life and Care
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Potential for harm · E March 6, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · D March 6, 2025
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · E March 6, 2025
Observe each nurse aide's job performance and give regular training.
Corrected April 11, 2025 · Nursing and Physician Services
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Potential for harm · D March 6, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Ensure that residents are free from significant medication errors.
Corrected April 11, 2025 · Pharmacy Service
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Potential for harm · D March 6, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected April 11, 2025 · Nutrition and Dietary
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Potential for harm · E March 6, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected April 11, 2025 · Nutrition and Dietary
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Potential for harm · E March 6, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 11, 2025 · Nutrition and Dietary
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Potential for harm · D March 6, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 6, 2025
Provide and implement an infection prevention and control program.
Corrected April 11, 2025 · Infection Control
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Potential for harm · D March 6, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected April 11, 2025 · Infection Control
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Potential for harm · E March 6, 2025 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 6, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 6, 2025 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected April 11, 2025 · Resident Rights
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Potential for harm · D March 6, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| September 9, 2024 | Fine | $100,282 |
| February 29, 2024 | Fine | $25,906 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505383 · certified since June 12, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.