Spokane Veterans Home
222 East Fifth · Spokane, WA · 99202 · 5093445770
100 certified beds Government - State
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 78 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.04 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.50 | 0.55–0.75 |
| Weekend hours / resident-day | 3.58 | ≈ weekday level |
| Nursing turnover / year | 38% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (50 in the current record)
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Potential for harm · D February 20, 2026 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Past Non-Compliance · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 25, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 2, 2025 · Resident Rights
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Potential for harm · D March 25, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 2, 2025 · Resident Rights
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Potential for harm · E March 25, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 2, 2025 · Resident Rights
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Potential for harm · D March 25, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · E March 25, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected May 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 25, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 2, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 2, 2025 · Quality of Life and Care
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Potential for harm · D March 25, 2025
Ensure that residents are free from significant medication errors.
Corrected May 2, 2025 · Pharmacy Service
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Potential for harm · D March 25, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 2, 2025 · Nutrition and Dietary
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Potential for harm · E March 25, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 2, 2025 · Nutrition and Dietary
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Potential for harm · D March 25, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D March 25, 2025
Provide and implement an infection prevention and control program.
Corrected May 2, 2025 · Infection Control
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Potential for harm · D October 22, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected November 29, 2024 · Resident Rights
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Potential for harm · D October 22, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 29, 2024 · Quality of Life and Care
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Potential for harm · D July 24, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected August 23, 2024 · Resident Rights
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Potential for harm · D April 30, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 17, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected April 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 14, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 26, 2024 · Quality of Life and Care
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Potential for harm · D March 14, 2024
Ensure that residents are free from significant medication errors.
Corrected April 26, 2024 · Pharmacy Service
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Potential for harm · D March 14, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 26, 2024 · Pharmacy Service
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Potential for harm · D March 14, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected April 26, 2024 · Nutrition and Dietary
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Potential for harm · D March 14, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 26, 2024 · Nutrition and Dietary
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Potential for harm · D March 14, 2024
Provide and implement an infection prevention and control program.
Corrected April 26, 2024 · Infection Control
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Potential for harm · D March 14, 2024
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 26, 2024 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505509 · certified since November 21, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.