South Hill Rehabilitation and Care Center
17 East 8th Avenue · Spokane, WA · 99202 · 5094745678
113 certified beds For profit - Limited Liability company Chain: The Ensign Group
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 77 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.42 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.75 | 0.55–0.75 |
| Weekend hours / resident-day | 3.74 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (31 in the current record)
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Potential for harm · D December 5, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 5, 2026 · Resident Assessment and Care Planning
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Potential for harm · E December 5, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 5, 2026 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected July 15, 2025 · Resident Rights
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Potential for harm · D June 18, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected July 15, 2025 · Resident Rights
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Potential for harm · E June 18, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected July 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 18, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 18, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 15, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 15, 2025 · Quality of Life and Care
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Potential for harm · D June 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 15, 2025 · Pharmacy Service
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Potential for harm · E June 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 15, 2025 · Nutrition and Dietary
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Potential for harm · D June 18, 2025
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected July 15, 2025 · Administration
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Potential for harm · E June 18, 2025
Provide and implement an infection prevention and control program.
Corrected July 15, 2025 · Infection Control
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Potential for harm · D June 2, 2025 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected June 25, 2025 · Resident Rights
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Potential for harm · D April 9, 2024 · found via complaint
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected April 19, 2024 · Resident Rights
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Potential for harm · D April 9, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 9, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 9, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 19, 2024 · Quality of Life and Care
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Potential for harm · D February 22, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 15, 2024 · Resident Rights
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Potential for harm · D February 22, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 16, 2024 · Quality of Life and Care
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Potential for harm · D February 22, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected March 15, 2024 · Pharmacy Service
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Potential for harm · D February 22, 2024
Ensure that residents are free from significant medication errors.
Corrected March 15, 2024 · Pharmacy Service
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Potential for harm · F February 22, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected March 6, 2024 · Nutrition and Dietary
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Potential for harm · D February 22, 2024
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected March 22, 2024 · Nutrition and Dietary
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Potential for harm · D February 22, 2024
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Corrected March 22, 2024 · Nutrition and Dietary
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Potential for harm · F February 22, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 15, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505414 · certified since June 6, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.