Spokane Falls Care
6021 North Lidgerwood · Spokane, WA · 99207 · 5094893323
100 certified beds For profit - Corporation Chain: Caldera Care
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- 4 citations involved actual harm to residents.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.77 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.35 | ≈ weekday level |
| Nursing turnover / year | 56% | median 45% |
| Fines (3-yr window) | 2 · $125,736 |
Inspection citations (114 in the current record)
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Potential for harm · D April 13, 2026 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 27, 2026 · Resident Rights
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Potential for harm · D April 13, 2026 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 27, 2026 · Resident Rights
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Potential for harm · E April 13, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 13, 2026 · found via complaint
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 27, 2026 · Resident Assessment and Care Planning
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Potential for harm · D April 13, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 27, 2026 · Resident Assessment and Care Planning
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Potential for harm · E April 13, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 27, 2026 · Quality of Life and Care
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Potential for harm · D April 13, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 27, 2026 · Quality of Life and Care
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Potential for harm · D April 13, 2026 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected May 27, 2026 · Pharmacy Service
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Potential for harm · D April 13, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 27, 2026 · Pharmacy Service
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Potential for harm · E April 13, 2026 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 27, 2026 · Nutrition and Dietary
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Potential for harm · D March 4, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D March 4, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected April 15, 2026 · Pharmacy Service
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Potential for harm · D November 18, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 27, 2025 · Quality of Life and Care
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Potential for harm · F August 21, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected September 17, 2025 · Infection Control
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Potential for harm · D May 13, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 13, 2025 · found via complaint
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 10, 2025 · Pharmacy Service
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Potential for harm · D April 1, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 1, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D April 1, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D April 1, 2025 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected May 8, 2025 · Quality of Life and Care
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Potential for harm · D December 17, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 22, 2025 · Resident Rights
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Potential for harm · D December 17, 2024 · found via complaint
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected January 22, 2025 · Resident Rights
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Potential for harm · D December 17, 2024 · found via complaint
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 22, 2025 · Resident Rights
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Potential for harm · D December 17, 2024 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected January 22, 2025 · Resident Rights
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Potential for harm · E December 17, 2024 · found via complaint
Give residents a notice of rights, rules, services and charges.
Corrected January 22, 2025 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 8, 2024 | Fine | $14,050 |
| November 2, 2023 | Fine | $111,686 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505024 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.