Sante of Surprise
14775 West Yorkshire Drive · Surprise, AZ · 85374 · 6235945050
70 certified beds For profit - Corporation Chain: Sante
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.13 | 0.55–0.75 |
| Weekend hours / resident-day | 3.88 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (13 in the current record)
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Potential for harm · D July 3, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected August 9, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 3, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 9, 2024 · Quality of Life and Care
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Potential for harm · D July 3, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 9, 2024 · Quality of Life and Care
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Potential for harm · D July 3, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 9, 2024 · Quality of Life and Care
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Potential for harm · D July 3, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 9, 2024 · Pharmacy Service
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Potential for harm · D July 3, 2024
Provide and implement an infection prevention and control program.
Corrected August 9, 2024 · Infection Control
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Potential for harm · D July 3, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 9, 2024 · Quality of Life and Care
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Potential for harm · D February 24, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 27, 2023 · Pharmacy Service
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Potential for harm · D January 27, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected March 4, 2022 · Quality of Life and Care
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Potential for harm · D January 27, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected March 4, 2022 · Pharmacy Service
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Potential for harm · D January 27, 2022
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 4, 2022 · Pharmacy Service
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Potential for harm · E January 27, 2022
Report COVID19 data to residents and families.
Corrected March 4, 2022 · Infection Control
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Potential for harm · D January 27, 2022
Keep all essential equipment working safely.
Corrected March 4, 2022 · Environmental
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035282 · certified since October 24, 2011. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.