Rockwood South Hill
East 2903 25th Avenue · Spokane, WA · 99223 · 5095366650
45 certified beds Non profit - Church related Part of a CCRC
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 76 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.01 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.46 | 0.55–0.75 |
| Weekend hours / resident-day | 4.84 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | none |
Inspection citations (49 in the current record)
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Potential for harm · D March 23, 2026 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected May 7, 2026 · Pharmacy Service
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Potential for harm · D December 9, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected January 15, 2025 · Resident Rights
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Potential for harm · D December 9, 2024
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected January 15, 2025 · Resident Rights
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Potential for harm · D December 9, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected January 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 9, 2024
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Corrected January 15, 2025 · Resident Rights
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Potential for harm · D December 9, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 15, 2025 · Resident Rights
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Potential for harm · D December 9, 2024
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected January 15, 2025 · Resident Rights
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Potential for harm · D December 9, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected January 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 9, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 9, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 15, 2025 · Quality of Life and Care
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Potential for harm · D December 9, 2024
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected January 15, 2025 · Quality of Life and Care
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Potential for harm · D December 9, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 15, 2025 · Quality of Life and Care
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Potential for harm · D December 9, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected January 15, 2025 · Quality of Life and Care
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Potential for harm · D December 9, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 15, 2025 · Quality of Life and Care
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Potential for harm · D December 9, 2024
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Corrected January 15, 2025 · Nursing and Physician Services
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Potential for harm · D December 9, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 15, 2025 · Pharmacy Service
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Potential for harm · D December 9, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 15, 2025 · Pharmacy Service
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Potential for harm · D December 9, 2024
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected January 15, 2025 · Nutrition and Dietary
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Potential for harm · F December 9, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 15, 2025 · Nutrition and Dietary
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Potential for harm · E December 9, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 15, 2025 · Resident Assessment and Care Planning
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Potential for harm · E December 9, 2024
Implement a program that monitors antibiotic use.
Corrected January 15, 2025 · Infection Control
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Potential for harm · D December 9, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected January 15, 2025 · Infection Control
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Potential for harm · D October 16, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 3, 2023
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 12, 2023 · Resident Rights
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Potential for harm · D August 3, 2023
Assess the resident when there is a significant change in condition
Corrected September 12, 2023 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505033 · certified since January 1, 1967. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.