Radford Health and Rehab Center

700 Randolph Street · Radford, VA · 24141 · 5406336533

90 certified beds For profit - Limited Liability company Chain: Commonwealth Care of Roanoke

Why this verdict

  • Inspection results are getting worse cycle over cycle, not better.
  • No federal fines or payment denials in CMS’s 3-year window.

The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.

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Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 54
Serious harm & abuse 20% 94
Staffing 20% 65
Federal penalties 15% 100
Trend 10% 18
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.413.48 min · 4.1 strong
RN hours / resident-day0.550.55–0.75
Weekend hours / resident-day2.97≈ weekday level
Nursing turnover / year40%median 45%
Fines (3-yr window)none

Inspection citations (27 in the current record)

  • Potential for harm · D February 6, 2025

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected March 18, 2025 · Resident Rights

  • Potential for harm · D February 6, 2025

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected March 18, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D February 6, 2025

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected March 18, 2025 · Resident Rights

  • Potential for harm · D February 6, 2025

    Ensure each resident receives an accurate assessment.

    Corrected March 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 6, 2025

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Corrected March 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 6, 2025

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected March 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 6, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 18, 2025 · Quality of Life and Care

  • Potential for harm · D February 6, 2025

    Assist a resident in gaining access to vision and hearing services.

    Corrected March 18, 2025 · Quality of Life and Care

  • Potential for harm · D February 6, 2025

    Provide enough food/fluids to maintain a resident's health.

    Corrected March 18, 2025 · Quality of Life and Care

  • Potential for harm · D February 6, 2025

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Corrected March 18, 2025 · Quality of Life and Care

  • Potential for harm · D February 6, 2025

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected March 18, 2025 · Quality of Life and Care

  • Potential for harm · D February 6, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 18, 2025 · Pharmacy Service

  • Potential for harm · D February 6, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected March 18, 2025 · Pharmacy Service

  • Potential for harm · D February 6, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected March 18, 2025 · Pharmacy Service

  • Potential for harm · D February 6, 2025

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    Corrected March 18, 2025 · Administration

  • Potential for harm · E February 6, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 18, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D February 6, 2025

    Provide and implement an infection prevention and control program.

    Corrected March 18, 2025 · Infection Control

  • Potential for harm · D January 13, 2022

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected February 18, 2022 · Resident Rights

  • Potential for harm · D January 13, 2022

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 18, 2022 · Quality of Life and Care

  • Potential for harm · D January 13, 2022

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    Corrected February 18, 2022 · Administration

  • Actual harm · G August 8, 2019

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected August 5, 2019 · Quality of Life and Care

  • Potential for harm · D August 8, 2019

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected September 24, 2019 · Resident Assessment and Care Planning

  • Potential for harm · D August 8, 2019

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected September 24, 2019 · Quality of Life and Care

  • Potential for harm · D August 8, 2019

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected September 24, 2019 · Quality of Life and Care

  • Potential for harm · D August 8, 2019

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected September 24, 2019 · Pharmacy Service

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495355 · certified since June 1, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.