Heritage Hall Blacksburg
3610 South Main Street · Blacksburg, VA · 24060 · 5409517000
179 certified beds For profit - Corporation Chain: Heritage Hall
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.29 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 2.82 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (22 in the current record)
-
Potential for harm · E February 24, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 16, 2026 · Quality of Life and Care
-
Potential for harm · D August 29, 2024
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 15, 2024 · Resident Rights
-
Potential for harm · D August 29, 2024
Ensure each resident receives an accurate assessment.
Corrected October 15, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D August 29, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected October 15, 2024 · Pharmacy Service
-
Potential for harm · D August 29, 2024
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected October 15, 2024 · Pharmacy Service
-
Potential for harm · D August 29, 2024
Ensure that residents are free from significant medication errors.
Corrected October 15, 2024 · Pharmacy Service
-
Potential for harm · D August 29, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected October 15, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D August 29, 2024
Provide and implement an infection prevention and control program.
Corrected October 15, 2024 · Infection Control
-
Potential for harm · E January 19, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 13, 2023 · Nutrition and Dietary
-
Potential for harm · D January 19, 2023
Provide and implement an infection prevention and control program.
Corrected March 13, 2023 · Infection Control
-
Immediate jeopardy · K February 10, 2020
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected July 22, 2020 · Quality of Life and Care
-
Actual harm · G February 10, 2020
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 22, 2020 · Quality of Life and Care
-
Potential for harm · D February 10, 2020
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected July 22, 2020 · Resident Rights
-
Potential for harm · E February 10, 2020
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected July 22, 2020 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E February 10, 2020
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected July 22, 2020 · Resident Rights
-
Potential for harm · D February 10, 2020
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected July 22, 2020 · Quality of Life and Care
-
Potential for harm · E February 10, 2020
Provide safe, appropriate pain management for a resident who requires such services.
Corrected July 22, 2020 · Quality of Life and Care
-
Potential for harm · D February 10, 2020
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Corrected July 22, 2020 · Nursing and Physician Services
-
Potential for harm · E February 10, 2020
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 22, 2020 · Pharmacy Service
-
Potential for harm · D February 10, 2020
Ensure that residents are free from significant medication errors.
Corrected July 22, 2020 · Pharmacy Service
-
Potential for harm · D February 10, 2020
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Corrected July 22, 2020 · Nutrition and Dietary
-
Potential for harm · D February 10, 2020
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 22, 2020 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495356 · certified since October 1, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.