Providence Place at Glencroft
8641 North 67th Ave · Glendale, AZ · 85302 · 6239399475
225 certified beds Non profit - Corporation Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.52 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.66 | 0.55–0.75 |
| Weekend hours / resident-day | 4.27 | ≈ weekday level |
| Nursing turnover / year | 36% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (19 in the current record)
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Potential for harm · D April 10, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 30, 2026 · Pharmacy Service
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Potential for harm · D May 9, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected June 16, 2025 · Resident Assessment and Care Planning
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Potential for harm · E May 9, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 16, 2025 · Nutrition and Dietary
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Potential for harm · D May 9, 2025
Provide and implement an infection prevention and control program.
Corrected June 16, 2025 · Infection Control
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Potential for harm · D May 9, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 9, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 16, 2025 · Quality of Life and Care
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Potential for harm · D February 20, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected April 11, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 1, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 5, 2024 · Quality of Life and Care
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Potential for harm · D August 27, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 3, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 12, 2023
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected July 28, 2023 · Resident Assessment and Care Planning
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Potential for harm · E May 12, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected July 28, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 12, 2023
Post nurse staffing information every day.
Corrected July 28, 2023 · Nursing and Physician Services
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Potential for harm · D May 12, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected July 28, 2023 · Pharmacy Service
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Potential for harm · D May 12, 2023
Provide or get specialized rehabilitative services as required for a resident.
Corrected July 28, 2023 · Quality of Life and Care
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Potential for harm · D May 12, 2023
Provide and implement an infection prevention and control program.
Corrected July 28, 2023 · Infection Control
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Potential for harm · D May 12, 2023
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Corrected July 28, 2023 · Resident Rights
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Potential for harm · D May 12, 2023
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected July 28, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E April 8, 2022
Honor the resident's right to manage his or her financial affairs.
Corrected May 6, 2022 · Resident Rights
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Potential for harm · D April 8, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 6, 2022 · Quality of Life and Care
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035154 · certified since April 5, 1988. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.