Friendship Village of Tempe

2525 East Southern Avenue · Tempe, AZ · 85282 · 4808313184

128 certified beds Non profit - Other Chain: Life Care Services Part of a CCRC

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

Score breakdown

Inspection record 30% of score 71
Serious harm & abuse 20% 100
Staffing 20% 95
Federal penalties 15% 100
Trend 10% 92
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day6.433.48 min · 4.1 strong
RN hours / resident-day2.330.55–0.75
Weekend hours / resident-day6.11≈ weekday level
Nursing turnover / year45%median 45%
Fines (3-yr window)none

Inspection citations (21 in the current record)

  • Potential for harm · D April 1, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 23, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D April 1, 2025 · found via complaint

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected April 23, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D March 20, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected April 15, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 20, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 23, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 6, 2025 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected April 23, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 6, 2025 · found via complaint

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Corrected April 23, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 6, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected April 23, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D March 6, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 23, 2025 · Quality of Life and Care

  • Potential for harm · D January 17, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected March 3, 2025 · Quality of Life and Care

  • Potential for harm · D January 17, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected March 3, 2025 · Resident Rights

  • Potential for harm · D January 17, 2025

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected March 3, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 17, 2025

    Respond appropriately to all alleged violations.

    Corrected March 3, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D January 17, 2025

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected February 18, 2025 · Resident Rights

  • Potential for harm · E January 17, 2025

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected March 3, 2025 · Quality of Life and Care

  • Potential for harm · D January 17, 2025

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected March 3, 2025 · Pharmacy Service

  • Potential for harm · E January 17, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected March 3, 2025 · Pharmacy Service

  • Potential for harm · E January 17, 2025

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected February 19, 2025 · Nutrition and Dietary

  • Potential for harm · D January 17, 2025

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected March 3, 2025 · Resident Assessment and Care Planning

  • Potential for harm · E January 17, 2025

    Provide and implement an infection prevention and control program.

    Corrected March 3, 2025 · Infection Control

  • Potential for harm · E October 6, 2023

    Post nurse staffing information every day.

    Corrected October 31, 2023 · Nursing and Physician Services

  • Potential for harm · E October 6, 2023

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected October 31, 2023 · Pharmacy Service

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035074 · certified since November 12, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.