Palm Valley Post Acute
13575 West McDowell Road · Goodyear, AZ · 85395 · 6235369911
180 certified beds For profit - Corporation Chain: Pacs Group
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- 3 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
3 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
4 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$82,607 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
RN staffing in the bottom 10% nationally
0.25 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.94 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.25 | 0.55–0.75 |
| Weekend hours / resident-day | 3.66 | ≈ weekday level |
| Nursing turnover / year | 40% | median 45% |
| Fines (3-yr window) | 1 · $82,607 |
Inspection citations (48 in the current record)
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Potential for harm · D January 29, 2026
Keep residents' personal and medical records private and confidential.
Corrected February 26, 2026 · Resident Rights
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Potential for harm · D January 29, 2026
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected February 26, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D January 29, 2026
Dispose of garbage and refuse properly.
Corrected February 26, 2026 · Nutrition and Dietary
-
Potential for harm · D January 29, 2026
Provide and implement an infection prevention and control program.
Corrected February 26, 2026 · Infection Control
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Potential for harm · D August 1, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 25, 2025 · Quality of Life and Care
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Potential for harm · E August 1, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected August 25, 2025 · Pharmacy Service
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Potential for harm · E August 1, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 25, 2025 · Pharmacy Service
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Potential for harm · D June 24, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected July 11, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 8, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 8, 2025 · Quality of Life and Care
-
Potential for harm · D February 12, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected April 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 12, 2025 · found via complaint
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected April 7, 2025 · Quality of Life and Care
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Actual harm · G February 6, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 1, 2025 · Quality of Life and Care
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Actual harm · G February 6, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected April 1, 2025 · Quality of Life and Care
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Potential for harm · D February 6, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 1, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected April 1, 2025 · Resident Rights
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Potential for harm · E February 6, 2025
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 1, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected April 1, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 6, 2025
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected April 1, 2025 · Resident Rights
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Potential for harm · D February 6, 2025
Ensure each resident receives an accurate assessment.
Corrected April 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · E February 6, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected April 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected April 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · E February 6, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 1, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 6, 2025
Provide activities to meet all resident's needs.
Corrected April 1, 2025 · Quality of Life and Care
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Potential for harm · E February 6, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 1, 2025 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 6, 2025 | Fine | $82,607 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035255 · certified since September 28, 1999. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.