Northvine Postacute Care
446 Arrowood Dr · Santa Rosa, CA · 95407 · 7075282100
62 certified beds For profit - Corporation Chain: Rmg Capital Partners
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $17,940 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 4 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
RN staffing in the bottom 10% nationally
0.26 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.72 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.26 | 0.55–0.75 |
| Weekend hours / resident-day | 3.53 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 8 · $52,520 |
Inspection citations (76 in the current record)
-
Potential for harm · D January 28, 2026 · found via complaint
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Corrected February 17, 2026 · Quality of Life and Care
-
Actual harm · G July 28, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 27, 2025 · Resident Assessment and Care Planning
-
Actual harm · G July 28, 2025 · found via complaint
Provide appropriate foot care.
Corrected August 27, 2025 · Quality of Life and Care
-
Potential for harm · F July 28, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected August 27, 2025 · Environmental
-
Potential for harm · D July 14, 2025 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected July 25, 2025 · Resident Rights
-
Potential for harm · D June 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 22, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E May 21, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 22, 2025 · Quality of Life and Care
-
Potential for harm · D April 10, 2025 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 30, 2025 · Resident Assessment and Care Planning
-
Immediate jeopardy · L April 4, 2025 · found via complaint
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected May 2, 2025 · Environmental
-
Potential for harm · F April 4, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 2, 2025 · Nutrition and Dietary
-
Potential for harm · F April 4, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected May 2, 2025 · Administration
-
Potential for harm · F April 4, 2025 · found via complaint
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected May 2, 2025 · Administration
-
Potential for harm · F April 4, 2025 · found via complaint
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected May 2, 2025 · Environmental
-
Potential for harm · D December 5, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D December 5, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 20, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 25, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected November 22, 2024 · Resident Rights
-
Potential for harm · D October 25, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected November 22, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E October 25, 2024
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected November 22, 2024 · Resident Assessment and Care Planning
-
Potential for harm · E October 25, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 22, 2024 · Quality of Life and Care
-
Potential for harm · D October 25, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected November 22, 2024 · Quality of Life and Care
-
Potential for harm · E October 25, 2024
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Corrected November 22, 2024 · Quality of Life and Care
-
Potential for harm · E October 25, 2024
Provide and implement an infection prevention and control program.
Corrected November 22, 2024 · Infection Control
-
Potential for harm · F October 25, 2024
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Corrected November 22, 2024 · Environmental
-
Potential for harm · D October 25, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected November 22, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D October 9, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 31, 2024 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 28, 2025 | Fine | $17,940 |
| September 11, 2023 | Fine | $4,587 |
| September 5, 2023 | Fine | $4,587 |
| August 28, 2023 | Fine | $4,587 |
| August 21, 2023 | Fine | $4,587 |
| August 14, 2023 | Fine | $4,235 |
| July 17, 2023 | Fine | $9,527 |
| June 26, 2023 | Fine | $2,470 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056259 · certified since January 10, 1971. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.