Arbol Healthcare Center of Santa Rosa
300 Fountaingrove Parkway · Santa Rosa, CA · 95403 · 7075668600
45 certified beds For profit - Limited Liability company
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 82 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.31 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.26 | 0.55–0.75 |
| Weekend hours / resident-day | 4.68 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (36 in the current record)
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Potential for harm · D December 9, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected December 22, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected December 2, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected December 2, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected December 2, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected December 2, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected December 2, 2025 · Resident Rights
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Potential for harm · D November 18, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected December 2, 2025 · Resident Assessment and Care Planning
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Potential for harm · D November 18, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 2, 2025 · Pharmacy Service
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Potential for harm · D November 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 2, 2025 · Nutrition and Dietary
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Potential for harm · D November 18, 2025
Provide and implement an infection prevention and control program.
Corrected December 2, 2025 · Infection Control
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Potential for harm · D February 10, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 21, 2025 · Quality of Life and Care
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Potential for harm · E February 10, 2025 · found via complaint
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected February 21, 2025 · Nursing and Physician Services
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Potential for harm · E February 10, 2025 · found via complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected February 21, 2025 · Administration
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Potential for harm · D February 10, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected February 21, 2025 · Infection Control
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Potential for harm · D July 25, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected September 11, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 13, 2024 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 18, 2024 · Resident Rights
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Potential for harm · F May 30, 2024 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 26, 2024 · Nutrition and Dietary
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Potential for harm · F January 19, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 4, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D October 27, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected November 27, 2023 · Quality of Life and Care
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Potential for harm · E October 27, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected November 27, 2023 · Pharmacy Service
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Potential for harm · F October 27, 2023
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected November 27, 2023 · Nutrition and Dietary
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Potential for harm · E October 27, 2023
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected November 27, 2023 · Nutrition and Dietary
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Potential for harm · F October 27, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 27, 2023 · Nutrition and Dietary
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Potential for harm · F October 27, 2023
Provide and implement an infection prevention and control program.
Corrected November 22, 2023 · Infection Control
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Potential for harm · D October 27, 2023 · found via complaint
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected November 27, 2023 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555836 · certified since January 2, 2007. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.