Spring Lake Village
5555 Montgomery Drive · Santa Rosa, CA · 95409 · 7075388400
70 certified beds Non profit - Corporation Chain: Front Porch Part of a CCRC
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.09 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.09 | 0.55–0.75 |
| Weekend hours / resident-day | 4.36 | ≈ weekday level |
| Nursing turnover / year | 24% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (26 in the current record)
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Potential for harm · D January 22, 2026
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected February 13, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 22, 2026
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · D January 22, 2026
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected February 13, 2026 · Quality of Life and Care
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Potential for harm · E January 22, 2026
Provide and implement an infection prevention and control program.
Corrected February 13, 2026 · Infection Control
-
Potential for harm · D April 15, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 15, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 13, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D February 13, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected March 14, 2025 · Resident Rights
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Potential for harm · D February 13, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 14, 2025 · Resident Assessment and Care Planning
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Potential for harm · D February 13, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025
Provide safe, appropriate pain management for a resident who requires such services.
Corrected March 14, 2025 · Quality of Life and Care
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Potential for harm · D February 13, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D February 13, 2025
Ensure that residents are free from significant medication errors.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D February 13, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 14, 2025 · Pharmacy Service
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Potential for harm · D February 13, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · E February 13, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · D February 13, 2025
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · D February 13, 2025
Dispose of garbage and refuse properly.
Corrected March 14, 2025 · Nutrition and Dietary
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Potential for harm · F February 13, 2025
Provide and implement an infection prevention and control program.
Corrected March 14, 2025 · Infection Control
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Potential for harm · F February 13, 2025
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected March 14, 2025 · Infection Control
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Potential for harm · E April 7, 2023
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D April 7, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected June 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · E April 7, 2023
Provide activities to meet all resident's needs.
Corrected June 30, 2023 · Quality of Life and Care
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Potential for harm · D April 7, 2023
Ensure that residents are free from significant medication errors.
Corrected June 30, 2023 · Pharmacy Service
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Potential for harm · F April 7, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 30, 2023 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555268 · certified since December 4, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.