North Mountain Medical and Rehabilitation Center
9155 North Third Street · Phoenix, AZ · 85020 · 6029441666
164 certified beds For profit - Corporation Chain: The Ensign Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 5.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.13 | 0.55–0.75 |
| Weekend hours / resident-day | 5.31 | ≈ weekday level |
| Nursing turnover / year | 43% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (4 in the current record)
-
Potential for harm · D November 25, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected January 9, 2026 · Pharmacy Service
-
Potential for harm · E November 25, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 9, 2026 · Infection Control
-
Potential for harm · D December 2, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E July 14, 2022
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected August 31, 2022 · Nursing and Physician Services
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035087 · certified since November 2, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.