North Central Care Center
N 1812 Wall Street · Spokane, WA · 99205 · 5093286030
99 certified beds For profit - Corporation Chain: Hyatt Family Facilities
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.83 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.78 | 0.55–0.75 |
| Weekend hours / resident-day | 3.46 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (39 in the current record)
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Potential for harm · D July 28, 2025
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected September 5, 2025 · Resident Rights
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Potential for harm · E July 28, 2025
Ensure residents have reasonable access to and privacy in their use of communication methods.
Corrected August 16, 2025 · Resident Rights
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Potential for harm · D July 28, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 5, 2025 · Resident Rights
-
Potential for harm · E July 28, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 5, 2025 · Resident Rights
-
Potential for harm · D July 28, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected September 5, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 28, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected September 5, 2025 · Quality of Life and Care
-
Potential for harm · D July 28, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · E July 28, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected September 5, 2025 · Quality of Life and Care
-
Potential for harm · D July 28, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected September 5, 2025 · Quality of Life and Care
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Potential for harm · F July 28, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected September 5, 2025 · Nursing and Physician Services
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Potential for harm · E July 28, 2025
Observe each nurse aide's job performance and give regular training.
Corrected September 5, 2025 · Nursing and Physician Services
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Potential for harm · F July 28, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 5, 2025 · Nutrition and Dietary
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Potential for harm · F July 28, 2025
Provide and implement an infection prevention and control program.
Corrected September 5, 2025 · Infection Control
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Potential for harm · D July 28, 2025
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected September 5, 2025 · Environmental
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Potential for harm · D March 29, 2024
Reasonably accommodate the needs and preferences of each resident.
Corrected May 7, 2024 · Resident Rights
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Potential for harm · D March 29, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected May 7, 2024 · Resident Rights
-
Potential for harm · D March 29, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 7, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 29, 2024
Assess the resident when there is a significant change in condition
Corrected May 7, 2024 · Resident Assessment and Care Planning
-
Potential for harm · D March 29, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 7, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 29, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 7, 2024 · Quality of Life and Care
-
Potential for harm · D March 29, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · D March 29, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · E March 29, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected May 7, 2024 · Quality of Life and Care
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Potential for harm · E March 29, 2024
Ensure that residents are free from significant medication errors.
Corrected May 7, 2024 · Pharmacy Service
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Potential for harm · D March 29, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected May 7, 2024 · Nutrition and Dietary
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 505441 · certified since March 1, 1992. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.