Mi Casa Nursing Center
330 South Pinnule Circle · Mesa, AZ · 85206 · 4809810687
180 certified beds For profit - Corporation Chain: Life Care Centers of America
Why this verdict
- Carries CMS’s abuse warning icon.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
Cited under the freedom-from-abuse rule
Cited 3 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.82 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 3.48 | ≈ weekday level |
| Nursing turnover / year | 47% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (25 in the current record)
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Potential for harm · D March 18, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 18, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 21, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 9, 2026 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 10, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D September 5, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected September 9, 2025 · Resident Assessment and Care Planning
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Potential for harm · D April 4, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected May 15, 2025 · Resident Rights
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Potential for harm · D April 4, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected May 15, 2025 · Resident Rights
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Potential for harm · E April 4, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · E April 4, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 15, 2025 · Nutrition and Dietary
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Potential for harm · D April 4, 2025
Provide or get specialized rehabilitative services as required for a resident.
Corrected May 15, 2025 · Quality of Life and Care
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Potential for harm · E April 4, 2025
Provide and implement an infection prevention and control program.
Corrected May 15, 2025 · Infection Control
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Potential for harm · E January 30, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected March 27, 2025 · Nursing and Physician Services
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Potential for harm · D January 3, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 18, 2025 · Resident Rights
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Potential for harm · D January 3, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 18, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 3, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected February 18, 2025 · Quality of Life and Care
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Potential for harm · E January 3, 2025 · found via complaint
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected February 18, 2025 · Nursing and Physician Services
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Potential for harm · D June 5, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected August 1, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D June 5, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 1, 2024 · Quality of Life and Care
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Potential for harm · D June 8, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 23, 2023 · Pharmacy Service
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Potential for harm · D April 20, 2022
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Corrected May 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D April 20, 2022
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · D April 20, 2022
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 13, 2022 · Resident Assessment and Care Planning
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Potential for harm · E April 20, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 13, 2022 · Quality of Life and Care
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Potential for harm · E April 20, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 13, 2022 · Quality of Life and Care
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Potential for harm · E April 20, 2022
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 13, 2022 · Pharmacy Service
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Potential for harm · D April 20, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected May 13, 2022 · Pharmacy Service
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035120 · certified since November 27, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.