Life Care Center of North Glendale

13620 North 55th Avenue · Glendale, AZ · 85304 · 6028438433

223 certified beds For profit - Corporation Chain: Life Care Centers of America

  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

No standard inspection in over 2 years

The inspection record here is older than usual — conditions may have changed since.

Score breakdown

Inspection record 30% of score 70
Serious harm & abuse 20% 100
Staffing 20% 71
Federal penalties 15% 100
Trend 10% 92
Context 5% 85

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5

Total nurse hours / resident-day3.513.48 min · 4.1 strong
RN hours / resident-day0.580.55–0.75
Weekend hours / resident-day3.14≈ weekday level
Nursing turnover / year25%median 45%
Fines (3-yr window)none

Inspection citations (29 in the current record)

  • Potential for harm · D December 4, 2025 · found via complaint

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Corrected December 12, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · E March 12, 2025 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected May 2, 2025 · Nursing and Physician Services

  • Potential for harm · D August 28, 2024 · found via complaint

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected October 18, 2024 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D June 14, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected August 2, 2024 · Resident Rights

  • Potential for harm · E July 3, 2023

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected August 15, 2023 · Resident Assessment and Care Planning

  • Potential for harm · D May 5, 2022

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 20, 2022 · Resident Rights

  • Potential for harm · E May 5, 2022

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected June 20, 2022 · Resident Rights

  • Potential for harm · D May 5, 2022

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected June 20, 2022 · Resident Rights

  • Potential for harm · D May 5, 2022

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected June 20, 2022 · Resident Assessment and Care Planning

  • Potential for harm · E May 5, 2022

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected June 20, 2022 · Quality of Life and Care

  • Potential for harm · E May 5, 2022

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected June 20, 2022 · Quality of Life and Care

  • Potential for harm · E May 5, 2022

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected June 20, 2022 · Nursing and Physician Services

  • Potential for harm · D May 5, 2022

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected June 20, 2022 · Pharmacy Service

  • Potential for harm · D May 5, 2022

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 20, 2022 · Pharmacy Service

  • Potential for harm · D May 5, 2022

    Provide and implement an infection prevention and control program.

    Corrected June 20, 2022 · Infection Control

  • Potential for harm · D January 8, 2020

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected February 28, 2020 · Resident Rights

  • Potential for harm · D January 8, 2020

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected February 28, 2020 · Resident Assessment and Care Planning

  • Potential for harm · D January 8, 2020

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected February 28, 2020 · Resident Assessment and Care Planning

  • Potential for harm · D January 8, 2020

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    Corrected February 28, 2020 · Resident Assessment and Care Planning

  • Potential for harm · D January 8, 2020

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected February 28, 2020 · Quality of Life and Care

  • Potential for harm · D January 8, 2020

    Assist a resident in gaining access to vision and hearing services.

    Corrected February 28, 2020 · Quality of Life and Care

  • Potential for harm · E January 8, 2020

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected February 28, 2020 · Quality of Life and Care

  • Potential for harm · D January 8, 2020

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected February 28, 2020 · Quality of Life and Care

  • Potential for harm · D January 8, 2020

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected February 28, 2020 · Quality of Life and Care

  • Potential for harm · E January 8, 2020

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected February 28, 2020 · Nursing and Physician Services

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035126 · certified since April 10, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.