Citrus Heights Respiratory and Rehabilitation
3130 East Broadway Road · Mesa, AZ · 85204 · 4809247777
204 certified beds For profit - Corporation Chain: The Ensign Group
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 2 times under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
77% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.17 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.45 | 0.55–0.75 |
| Weekend hours / resident-day | 3.81 | ≈ weekday level |
| Nursing turnover / year | 77% | median 45% |
| Fines (3-yr window) | 1 · $5,324 |
Inspection citations (27 in the current record)
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Potential for harm · D March 12, 2026 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected April 24, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2026 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 24, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D March 12, 2026 · found via complaint
Respond appropriately to all alleged violations.
Corrected April 24, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E March 12, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 24, 2026 · Resident Assessment and Care Planning
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Potential for harm · E March 12, 2026
Ensure that residents are free from significant medication errors.
Corrected April 24, 2026 · Pharmacy Service
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Potential for harm · D March 12, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 24, 2026 · Nutrition and Dietary
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Potential for harm · D March 12, 2026
Provide and implement an infection prevention and control program.
Corrected April 24, 2026 · Infection Control
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Potential for harm · D March 12, 2026
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected April 24, 2026 · Infection Control
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Potential for harm · D March 12, 2026 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected April 24, 2026 · Pharmacy Service
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Potential for harm · D February 24, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 10, 2026 · Resident Assessment and Care Planning
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Potential for harm · D February 20, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected March 12, 2025 · Pharmacy Service
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Potential for harm · E June 14, 2024
Provide and implement an infection prevention and control program.
Corrected July 30, 2024 · Infection Control
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Potential for harm · E August 17, 2023 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 20, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 17, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 20, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 17, 2023 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 20, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G July 3, 2023 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected August 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 10, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected May 1, 2023 · Resident Rights
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Potential for harm · D February 10, 2023
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 10, 2023
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected May 1, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E February 10, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 10, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · E February 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 1, 2023 · Resident Assessment and Care Planning
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Potential for harm · E February 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 1, 2023 · Quality of Life and Care
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Potential for harm · E February 10, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected May 1, 2023 · Quality of Life and Care
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Potential for harm · E February 10, 2023
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 1, 2023 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| July 3, 2023 | Fine | $5,324 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 035193 · certified since February 15, 1989. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.