Zumbrota Care Center
433 Mill Street · Zumbrota, MN · 55992 · 5077328400
40 certified beds Non profit - Corporation Chain: St. Francis Health Services
Why this verdict
- Federal penalties on record: $43,570 in fines in the last 24 months.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The composite number cleared 72 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 2 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.05 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.56 | 0.55–0.75 |
| Weekend hours / resident-day | 3.34 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | 1 · $43,570 |
Inspection citations (24 in the current record)
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Potential for harm · D December 2, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 4, 2025 · Quality of Life and Care
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Potential for harm · D November 26, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected December 1, 2025 · Quality of Life and Care
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Potential for harm · D November 26, 2025 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 1, 2025 · Quality of Life and Care
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Potential for harm · D August 7, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected September 12, 2025 · Resident Rights
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Potential for harm · F August 7, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 19, 2025 · Nutrition and Dietary
-
No harm found · C August 7, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 12, 2025 · Resident Rights
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Immediate jeopardy · J May 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 30, 2025 · Quality of Life and Care
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Potential for harm · D May 27, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 27, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected June 20, 2025 · Resident Assessment and Care Planning
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Potential for harm · F May 27, 2025 · found via complaint
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Corrected May 29, 2025 · Administration
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Potential for harm · F May 27, 2025 · found via complaint
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected June 16, 2025 · Administration
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No harm found · C May 27, 2025 · found via complaint
Post nurse staffing information every day.
Corrected June 16, 2025 · Nursing and Physician Services
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No harm found · C May 27, 2025 · found via complaint
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected June 19, 2025 · Administration
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Potential for harm · F May 30, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected July 2, 2024 · Nutrition and Dietary
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Potential for harm · F May 30, 2024
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Corrected July 2, 2024 · Administration
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Potential for harm · F August 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected October 20, 2023 · Nutrition and Dietary
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Potential for harm · F August 10, 2023
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected October 20, 2023 · Administration
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Potential for harm · F August 10, 2023
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected October 20, 2023 · Administration
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Potential for harm · F August 10, 2023
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected October 20, 2023 · Administration
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Potential for harm · F August 10, 2023
Provide and implement an infection prevention and control program.
Corrected October 20, 2023 · Infection Control
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Potential for harm · D August 10, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected October 20, 2023 · Infection Control
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Potential for harm · F August 10, 2023
Keep all essential equipment working safely.
Corrected October 20, 2023 · Environmental
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Potential for harm · F August 10, 2023
Put firmly secured handrails on each side of hallways.
Corrected October 20, 2023 · Environmental
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Potential for harm · E August 10, 2023 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected October 20, 2023 · Nutrition and Dietary
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| May 27, 2025 | Fine | $43,570 |
| May 27, 2025 | Payment Denial | 367 days |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245376 · certified since December 1, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.