Charter House Inc
211 Northwest Second Street · Rochester, MN · 55901 · 5072667862
32 certified beds Non profit - Corporation Part of a CCRC
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 7.99 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 3.57 | 0.55–0.75 |
| Weekend hours / resident-day | 6.74 | ≈ weekday level |
| Nursing turnover / year | 54% | median 45% |
| Fines (3-yr window) | 1 · $8,824 |
Inspection citations (9 in the current record)
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Potential for harm · D October 16, 2024
Provide and implement an infection prevention and control program.
Corrected November 22, 2024 · Infection Control
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Potential for harm · D October 16, 2024
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected November 22, 2024 · Infection Control
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Potential for harm · D August 29, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected September 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 29, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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No harm found · C August 29, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected September 30, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G February 12, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 9, 2024 · Quality of Life and Care
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Potential for harm · D November 16, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected January 2, 2024 · Resident Rights
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Potential for harm · D November 16, 2023
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected January 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 16, 2023
Provide and implement an infection prevention and control program.
Corrected January 2, 2024 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 12, 2024 | Fine | $8,824 |
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 245282 · certified since July 1, 1985. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.