Willowbrooke Ct Skilled Care Ctr at Bayleigh Chase
501 Dutchman's Lane · Easton, MD · 21601 · 4108228888
99 certified beds Non profit - Corporation Chain: Acts Retirement-Life Communities Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.87 | 0.55–0.75 |
| Weekend hours / resident-day | 3.36 | ≈ weekday level |
| Nursing turnover / year | 15% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (38 in the current record)
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Immediate jeopardy · J January 17, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected February 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Actual harm · G January 17, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · D January 17, 2025
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected February 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · F January 17, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 27, 2025 · Nutrition and Dietary
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Potential for harm · F January 17, 2025
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected February 27, 2025 · Administration
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Potential for harm · D January 17, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 17, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected February 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 17, 2025 · found via complaint
Provide safe, appropriate pain management for a resident who requires such services.
Corrected February 27, 2025 · Quality of Life and Care
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Potential for harm · F January 17, 2025 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected February 27, 2025 · Nursing and Physician Services
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Potential for harm · E January 17, 2025 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected February 27, 2025 · Administration
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Potential for harm · D January 17, 2025 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected February 27, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 17, 2025 · found via complaint
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected February 27, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D July 12, 2019
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected August 31, 2019 · Resident Rights
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Potential for harm · D July 12, 2019
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected August 31, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2019
Ensure each resident receives an accurate assessment.
Corrected August 31, 2019 · Resident Assessment and Care Planning
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Potential for harm · E July 12, 2019
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected August 31, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2019
Provide activities to meet all resident's needs.
Corrected August 31, 2019 · Quality of Life and Care
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Potential for harm · D July 12, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 31, 2019 · Quality of Life and Care
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Potential for harm · E July 12, 2019
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected August 31, 2019 · Nursing and Physician Services
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Potential for harm · D July 12, 2019
Ensure medication error rates are not 5 percent or greater.
Corrected August 31, 2019 · Pharmacy Service
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Potential for harm · D July 12, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 31, 2019 · Pharmacy Service
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Potential for harm · D July 12, 2019
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected August 31, 2019 · Resident Assessment and Care Planning
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Potential for harm · D July 12, 2019
Have enough outside ventilation via a window or mechanical ventilation, or both.
Corrected August 31, 2019 · Environmental
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Potential for harm · E February 21, 2018
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected April 30, 2018 · Resident Rights
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Potential for harm · E February 21, 2018
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected April 30, 2018 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 215137 · certified since January 26, 1982. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.