Westwood Post Acute
1601 Petersen Avenue · San Jose, CA · 95129 · 4082537502
258 certified beds For profit - Limited Liability company Chain: Links Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar; CMS rates its health inspections "much below average". That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.40 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 4.17 | ≈ weekday level |
| Nursing turnover / year | 46% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (89 in the current record)
-
Potential for harm · D April 22, 2026 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 1, 2026 · Quality of Life and Care
-
Potential for harm · D April 22, 2026 · found via complaint
Provide and implement an infection prevention and control program.
Corrected May 1, 2026 · Infection Control
-
Actual harm · G April 21, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 12, 2026 · Quality of Life and Care
-
Potential for harm · D March 26, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 20, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D August 19, 2025 · found via complaint
Reasonably accommodate the needs and preferences of each resident.
Corrected September 19, 2025 · Resident Rights
-
Potential for harm · D August 19, 2025 · found via complaint
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
Corrected September 19, 2025 · Quality of Life and Care
-
Potential for harm · D July 9, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected July 21, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E April 18, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 16, 2025 · Resident Rights
-
Potential for harm · D April 18, 2025
Keep residents' personal and medical records private and confidential.
Corrected May 16, 2025 · Resident Rights
-
Potential for harm · D April 18, 2025
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected May 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 18, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D April 18, 2025
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 16, 2025 · Quality of Life and Care
-
Potential for harm · E April 18, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 16, 2025 · Quality of Life and Care
-
Potential for harm · D April 18, 2025
Provide appropriate foot care.
Corrected May 16, 2025 · Quality of Life and Care
-
Potential for harm · E April 18, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 16, 2025 · Quality of Life and Care
-
Potential for harm · E April 18, 2025
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Corrected May 16, 2025 · Nursing and Physician Services
-
Potential for harm · E April 18, 2025
Post nurse staffing information every day.
Corrected May 16, 2025 · Nursing and Physician Services
-
Potential for harm · E April 18, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 16, 2025 · Pharmacy Service
-
Potential for harm · D April 18, 2025
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected May 16, 2025 · Pharmacy Service
-
Potential for harm · E April 18, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected May 16, 2025 · Nutrition and Dietary
-
Potential for harm · E April 18, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected May 16, 2025 · Nutrition and Dietary
-
Potential for harm · E April 18, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 16, 2025 · Nutrition and Dietary
-
Potential for harm · E April 18, 2025
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 16, 2025 · Resident Assessment and Care Planning
-
Potential for harm · F April 18, 2025
Provide and implement an infection prevention and control program.
Corrected May 16, 2025 · Infection Control
-
Potential for harm · E April 18, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected May 16, 2025 · Freedom from Abuse, Neglect, and Exploitation
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 055750 · certified since July 1, 1978. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.