Westford Nursing and Rehabilitation Center
3 Park Drive · Westford, MA · 01886 · 6035455849
123 certified beds For profit - Limited Liability company Chain: Best Care Services
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 4 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.58 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.38 | 0.55–0.75 |
| Weekend hours / resident-day | 3.05 | ≈ weekday level |
| Nursing turnover / year | 48% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (33 in the current record)
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Potential for harm · D July 16, 2025
Assess the resident when there is a significant change in condition
Corrected July 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 16, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 29, 2025 · Resident Assessment and Care Planning
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Potential for harm · D July 16, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 29, 2025 · Quality of Life and Care
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Potential for harm · D June 14, 2024
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected July 18, 2024 · Resident Rights
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Potential for harm · D June 14, 2024
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected July 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 14, 2024
Ensure each resident receives an accurate assessment.
Corrected July 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 14, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 14, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 18, 2024 · Quality of Life and Care
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Potential for harm · E June 14, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected July 18, 2024 · Quality of Life and Care
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Potential for harm · D June 14, 2024
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected July 18, 2024 · Quality of Life and Care
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No harm found · B June 14, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected July 18, 2024 · Pharmacy Service
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Potential for harm · D May 7, 2024 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected January 31, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 7, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D December 5, 2023
Provide and implement an infection prevention and control program.
Corrected December 20, 2023 · Infection Control
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Potential for harm · D December 5, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected December 20, 2023 · Infection Control
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Potential for harm · D October 25, 2023 · found via complaint
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected November 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 25, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 22, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 17, 2023 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected November 10, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E July 24, 2023
Provide and implement an infection prevention and control program.
Corrected August 11, 2023 · Infection Control
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Actual harm · G February 7, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 14, 2023 · Quality of Life and Care
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Potential for harm · D February 7, 2023
Ensure each resident receives an accurate assessment.
Corrected March 2, 2023 · Resident Assessment and Care Planning
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Potential for harm · E February 7, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 2, 2023 · Resident Assessment and Care Planning
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Potential for harm · D February 7, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected March 2, 2023 · Quality of Life and Care
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Potential for harm · D February 7, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected March 2, 2023 · Quality of Life and Care
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Potential for harm · E February 7, 2023
Observe each nurse aide's job performance and give regular training.
Corrected March 2, 2023 · Nursing and Physician Services
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225586 · certified since July 27, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.