Elmhurst Healthcare (the)
743 Main Street · Melrose, MA · 02176 · 7816627500
45 certified beds For profit - Corporation Chain: Next Step Healthcare
- Cleaner inspection record than most facilities nationally.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 4.56 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.18 | 0.55–0.75 |
| Weekend hours / resident-day | 4.29 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (20 in the current record)
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Potential for harm · D July 10, 2024
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected July 26, 2024 · Resident Rights
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Potential for harm · D July 10, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected July 26, 2024 · Quality of Life and Care
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Potential for harm · D July 10, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected July 26, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 10, 2024
Provide and implement an infection prevention and control program.
Corrected July 26, 2024 · Infection Control
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Potential for harm · D May 10, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Reasonably accommodate the needs and preferences of each resident.
Corrected May 30, 2023 · Resident Rights
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Potential for harm · D May 10, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected May 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected May 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected May 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D May 10, 2023
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 30, 2023 · Quality of Life and Care
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Potential for harm · D May 10, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 30, 2023 · Pharmacy Service
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Potential for harm · D May 10, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 30, 2023 · Nutrition and Dietary
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Potential for harm · D May 10, 2023
Provide and implement an infection prevention and control program.
Corrected May 30, 2023 · Infection Control
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Potential for harm · D May 10, 2023
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected May 30, 2023 · Infection Control
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No harm found · B May 10, 2023
Ensure each resident receives an accurate assessment.
Corrected May 30, 2023 · Resident Assessment and Care Planning
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225659 · certified since December 30, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.