West Houston Rehabilitation and Healthcare Center
13428 Bissonnet · Houston, TX · 77083 · 7133514300
124 certified beds For profit - Limited Liability company Chain: Momentum Skilled Services
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $182,988 in fines in the last 24 months.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
7 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
4 abuse-related citations at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
$182,988 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 1 of 5
| Total nurse hours / resident-day | 3.32 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 2.70 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | 2 · $205,193 |
Inspection citations (30 in the current record)
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Potential for harm · D April 8, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 10, 2026 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected January 31, 2025 · Resident Rights
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Potential for harm · D January 30, 2025
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 31, 2025 · Quality of Life and Care
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Potential for harm · D January 30, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected January 31, 2025 · Pharmacy Service
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Potential for harm · D January 30, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 31, 2025 · Pharmacy Service
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Potential for harm · D January 30, 2025 · found via complaint
Ensure medication error rates are not 5 percent or greater.
Corrected January 31, 2025 · Pharmacy Service
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Potential for harm · E December 31, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected January 1, 2025 · Quality of Life and Care
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Potential for harm · D December 31, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected January 1, 2025 · Quality of Life and Care
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Potential for harm · D December 31, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 1, 2025 · Infection Control
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Potential for harm · D November 21, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 13, 2024 · Resident Assessment and Care Planning
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Immediate jeopardy · J October 25, 2024 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected October 26, 2024 · Resident Rights
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Immediate jeopardy · K October 25, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected October 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K October 25, 2024 · found via complaint
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected October 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K October 25, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected October 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K October 25, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected October 26, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Immediate jeopardy · K October 25, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 26, 2024 · Quality of Life and Care
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Potential for harm · D October 25, 2024 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected October 26, 2024 · Pharmacy Service
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Potential for harm · E October 25, 2024 · found via complaint
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected October 26, 2024 · Administration
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Immediate jeopardy · J March 11, 2024 · found via complaint
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Corrected March 28, 2024 · Quality of Life and Care
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Potential for harm · D December 7, 2023
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected December 29, 2023 · Quality of Life and Care
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Potential for harm · D December 7, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected December 29, 2023 · Pharmacy Service
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Potential for harm · E December 7, 2023 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected December 29, 2023 · Pharmacy Service
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Potential for harm · E December 7, 2023 · found via complaint
Provide and implement an infection prevention and control program.
Corrected December 29, 2023 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| October 25, 2024 | Fine | $182,988 |
| October 25, 2024 | Payment Denial | 9 days |
| March 11, 2024 | Fine | $22,205 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 676381 · certified since April 9, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.