Wellbridge of Novi

48300 11 Mile Road · Novi, MI · 48374 · 2486622300

100 certified beds For profit - Limited Liability company Chain: The Wellbridge Group

Why this verdict

  • 4 citations involved actual harm to residents.
  • Staffing hours comfortably above national benchmarks.
  • Inspection results have improved across recent cycles.

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Red flags

1 immediate-jeopardy citation in prior inspection cycles

Serious past findings — check whether the underlying problems were fixed and stayed fixed.

$134,395 in federal fines in the last 24 months

1 fine — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 45
Serious harm & abuse 20% 70
Staffing 20% 81
Federal penalties 15% 56
Trend 10% 78
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day4.363.48 min · 4.1 strong
RN hours / resident-day0.780.55–0.75
Weekend hours / resident-day3.80≈ weekday level
Nursing turnover / year49%median 45%
Fines (3-yr window)1 · $134,395

Inspection citations (32 in the current record)

  • Actual harm · G October 7, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 13, 2025 · Quality of Life and Care

  • Potential for harm · D October 7, 2025 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected November 13, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D October 7, 2025 · found via complaint

    Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.

    Corrected November 13, 2025 · Administration

  • Immediate jeopardy · J May 30, 2025 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected May 31, 2025 · Quality of Life and Care

  • Potential for harm · D May 30, 2025 · found via complaint

    Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

    Corrected May 31, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 17, 2025

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected April 25, 2025 · Resident Rights

  • Potential for harm · D April 17, 2025

    Ensure each resident receives an accurate assessment.

    Corrected April 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 17, 2025

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 25, 2025 · Resident Assessment and Care Planning

  • Potential for harm · D April 17, 2025

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 25, 2025 · Quality of Life and Care

  • Potential for harm · D April 17, 2025

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 25, 2025 · Quality of Life and Care

  • Potential for harm · D April 17, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected April 25, 2025 · Quality of Life and Care

  • Potential for harm · D April 17, 2025

    Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

    Corrected April 25, 2025 · Nursing and Physician Services

  • Potential for harm · D April 17, 2025

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Corrected April 25, 2025 · Pharmacy Service

  • Potential for harm · D April 17, 2025

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected April 25, 2025 · Pharmacy Service

  • Potential for harm · D April 17, 2025

    Provide and implement an infection prevention and control program.

    Corrected April 25, 2025 · Infection Control

  • Potential for harm · D January 9, 2025 · found via complaint

    Plan the resident's discharge to meet the resident's goals and needs.

    Corrected November 28, 2024 · Resident Assessment and Care Planning

  • Actual harm · G April 30, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected May 16, 2024 · Quality of Life and Care

  • Potential for harm · D March 20, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 3, 2024 · Quality of Life and Care

  • Potential for harm · D March 20, 2024

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected April 3, 2024 · Quality of Life and Care

  • Potential for harm · D March 20, 2024

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Corrected April 3, 2024 · Pharmacy Service

  • Potential for harm · D March 20, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected April 3, 2024 · Pharmacy Service

  • Potential for harm · D March 20, 2024 · found via complaint

    Ensure services provided by the nursing facility meet professional standards of quality.

    Corrected April 3, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E March 20, 2024 · found via complaint

    Provide and implement an infection prevention and control program.

    Corrected April 3, 2024 · Infection Control

  • Potential for harm · D March 5, 2024 · found via complaint

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected April 3, 2024 · Quality of Life and Care

  • Potential for harm · D March 5, 2024 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected April 3, 2024 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
May 30, 2025Fine$134,395

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235702 · certified since August 14, 2014. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.