The Willows at Howell
1500 Byron Road · Howell, MI · 48855 · 5175529323
56 certified beds For profit - Corporation Chain: Trilogy Health Services
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 4 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.91 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.36 | 0.55–0.75 |
| Weekend hours / resident-day | 3.82 | ≈ weekday level |
| Nursing turnover / year | 28% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · F March 31, 2026
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 17, 2026 · Nutrition and Dietary
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Potential for harm · D January 22, 2025
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected February 12, 2025 · Resident Rights
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Potential for harm · D January 22, 2025
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected February 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · E January 22, 2025
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected February 12, 2025 · Resident Assessment and Care Planning
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Potential for harm · F January 22, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected February 12, 2025 · Nutrition and Dietary
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Potential for harm · D January 22, 2025
Provide and implement an infection prevention and control program.
Corrected February 12, 2025 · Infection Control
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Potential for harm · D November 12, 2024 · found via complaint
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected December 4, 2024 · Resident Rights
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Potential for harm · E May 28, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected June 14, 2024 · Infection Control
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Potential for harm · D March 20, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected April 16, 2024 · Resident Rights
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Potential for harm · D March 20, 2024
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected April 16, 2024 · Resident Assessment and Care Planning
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Potential for harm · D March 20, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 16, 2024 · Quality of Life and Care
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Potential for harm · F March 20, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected April 16, 2024 · Nutrition and Dietary
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Potential for harm · D March 20, 2024 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected April 16, 2024 · Quality of Life and Care
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Potential for harm · D March 20, 2024 · found via complaint
Provide or obtain dental services for each resident.
Corrected April 16, 2024 · Quality of Life and Care
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 235707 · certified since September 28, 2015. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.