Vernon Manor
310 Fairlane Dr · Viroqua, WI · 54665 · 6086375400
80 certified beds Government - County
- Inspection results have improved across recent cycles.
The composite number cleared 71 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Medicare/Medicaid payments were denied
CMS refused payment for new admissions for a period — one of its strongest enforcement tools.
66% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 3 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.19 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.68 | 0.55–0.75 |
| Weekend hours / resident-day | 3.80 | ≈ weekday level |
| Nursing turnover / year | 66% | median 45% |
| Fines (3-yr window) | 1 · $12,649 |
Inspection citations (17 in the current record)
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Potential for harm · D February 27, 2026
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D February 27, 2026
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · E February 27, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 27, 2026 · Resident Rights
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Potential for harm · D February 27, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected March 27, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D February 27, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected March 27, 2026 · Pharmacy Service
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Potential for harm · F February 27, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected March 27, 2026 · Infection Control
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Potential for harm · D November 19, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected December 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 19, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected December 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 19, 2024 · found via complaint
Respond appropriately to all alleged violations.
Corrected December 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D November 19, 2024 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected December 19, 2024 · Resident Assessment and Care Planning
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Potential for harm · D July 31, 2024 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected August 19, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · F July 31, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 19, 2024 · Infection Control
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Immediate jeopardy · J August 28, 2023 · found via complaint
Ensure that residents are free from significant medication errors.
Corrected September 17, 2023 · Pharmacy Service
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Potential for harm · E August 28, 2023 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected September 17, 2023 · Resident Rights
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Potential for harm · D August 28, 2023 · found via complaint
Keep residents' personal and medical records private and confidential.
Corrected September 17, 2023 · Resident Rights
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Potential for harm · D August 28, 2023 · found via complaint
Respond appropriately to all alleged violations.
Corrected September 17, 2023 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 28, 2023 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected September 17, 2023 · Quality of Life and Care
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| August 28, 2023 | Fine | $12,649 |
| August 28, 2023 | Payment Denial | 26 days |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525562 · certified since April 1, 1995. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.