Riverside
2575 S 7th St · La Crosse, WI · 54601 · 6084063900
123 certified beds Non profit - Corporation
- Staffing hours comfortably above national benchmarks.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 5 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 5.00 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.15 | 0.55–0.75 |
| Weekend hours / resident-day | 4.58 | ≈ weekday level |
| Nursing turnover / year | 52% | median 45% |
| Fines (3-yr window) | 1 · $21,645 |
Inspection citations (13 in the current record)
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Potential for harm · D January 15, 2026
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected February 12, 2026 · Resident Rights
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Potential for harm · D January 15, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected February 12, 2026 · Resident Rights
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Potential for harm · D January 15, 2026
Provide enough food/fluids to maintain a resident's health.
Corrected February 12, 2026 · Quality of Life and Care
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Potential for harm · D January 15, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 12, 2026 · Pharmacy Service
-
Potential for harm · D January 15, 2026
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Corrected February 12, 2026 · Administration
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Immediate jeopardy · J January 22, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 10, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E August 29, 2024
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected September 20, 2024 · Quality of Life and Care
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Potential for harm · E August 29, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 20, 2024 · Nutrition and Dietary
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Potential for harm · E August 29, 2024
Provide and implement an infection prevention and control program.
Corrected September 20, 2024 · Infection Control
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Potential for harm · E August 9, 2023
Keep residents' personal and medical records private and confidential.
Corrected August 30, 2023 · Resident Rights
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Potential for harm · D August 9, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected August 30, 2023 · Pharmacy Service
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Potential for harm · D August 9, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected August 30, 2023 · Pharmacy Service
-
Potential for harm · D August 9, 2023
Provide and implement an infection prevention and control program.
Corrected August 30, 2023 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| January 22, 2025 | Fine | $21,645 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 525455 · certified since January 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.