Vantage at Lowell LLC
500 Wentworth Avenue · Lowell, MA · 01852 · 9784581271
115 certified beds For profit - Individual Chain: Vantage Care
Why this verdict
- 4 citations involved actual harm to residents.
- Inspection results have improved across recent cycles.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
RN staffing in the bottom 10% nationally
0.21 registered-nurse hours per resident per day, vs a 0.58 national median and 0.75 benchmark.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.74 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.21 | 0.55–0.75 |
| Weekend hours / resident-day | 3.53 | ≈ weekday level |
| Nursing turnover / year | 22% | median 45% |
| Fines (3-yr window) | 1 · $13,497 |
Inspection citations (52 in the current record)
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Actual harm · G April 21, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 30, 2026 · Quality of Life and Care
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Potential for harm · D April 21, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · E April 21, 2026 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected April 30, 2026 · Resident Assessment and Care Planning
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Potential for harm · D May 14, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 21, 2025 · Resident Rights
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Potential for harm · D May 14, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected June 21, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 21, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected June 21, 2025 · Quality of Life and Care
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Potential for harm · D May 14, 2025
Provide and implement an infection prevention and control program.
Corrected June 21, 2025 · Infection Control
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No harm found · B May 14, 2025
Keep residents' personal and medical records private and confidential.
Corrected June 21, 2025 · Resident Rights
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Potential for harm · D May 16, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 15, 2024 · Resident Rights
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Potential for harm · D May 16, 2024
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected June 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2024
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected June 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2024
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2024
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected June 15, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 16, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Assist a resident in gaining access to vision and hearing services.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D May 16, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · E May 16, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 15, 2024 · Pharmacy Service
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Potential for harm · E May 16, 2024
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected June 15, 2024 · Nutrition and Dietary
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Potential for harm · D May 16, 2024
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected June 15, 2024 · Nutrition and Dietary
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Potential for harm · E May 16, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 15, 2024 · Nutrition and Dietary
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Potential for harm · D May 16, 2024
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected June 15, 2024 · Resident Assessment and Care Planning
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| November 29, 2023 | Fine | $13,497 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 225489 · certified since July 1, 1990. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.