Valley View Health & Rehabilitation
1600 East Rollins St · Moberly, MO · 65270 · 6602636887
96 certified beds For profit - Individual Chain: Mo Op Holdco, LLC
Why this verdict
- 3 citations involved actual harm to residents.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
$62,733 in federal fines in the last 24 months
2 fines — CMS fines are reserved for verified, serious non-compliance.
Total nurse staffing below 3.0 hours per resident-day
2.97 reported hours vs the 3.48 minimum CMS's own staffing study recommends.
63% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 2.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.62 | 0.55–0.75 |
| Weekend hours / resident-day | 2.39 | ≈ weekday level |
| Nursing turnover / year | 63% | median 45% |
| Fines (3-yr window) | 2 · $62,733 |
Inspection citations (25 in the current record)
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Actual harm · G February 25, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 3, 2025 · Resident Rights
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Potential for harm · D February 25, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 3, 2025 · Quality of Life and Care
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Potential for harm · D February 25, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 3, 2025 · Quality of Life and Care
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Actual harm · G October 8, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 11, 2024 · Quality of Life and Care
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Actual harm · G October 8, 2024 · found via complaint
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 11, 2024 · Quality of Life and Care
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Potential for harm · D October 8, 2024
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 11, 2024 · Quality of Life and Care
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Potential for harm · F October 8, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected November 11, 2024 · Nutrition and Dietary
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Potential for harm · D October 8, 2024
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected November 11, 2024 · Administration
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Potential for harm · E October 8, 2024
Provide and implement an infection prevention and control program.
Corrected November 11, 2024 · Infection Control
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Potential for harm · D July 26, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 16, 2024 · Quality of Life and Care
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Potential for harm · D July 26, 2024 · found via complaint
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected August 16, 2024 · Quality of Life and Care
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Potential for harm · D July 26, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected August 16, 2024 · Infection Control
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Potential for harm · E March 6, 2024 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected February 28, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 11, 2024 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected January 5, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · E November 10, 2022
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected January 3, 2023 · Resident Rights
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Potential for harm · D November 10, 2022
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected January 3, 2023 · Quality of Life and Care
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Potential for harm · E November 10, 2022
Provide and implement an infection prevention and control program.
Corrected January 3, 2023 · Infection Control
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No harm found · C November 10, 2022
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Corrected January 3, 2023 · Resident Rights
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No harm found · C November 10, 2022
Post nurse staffing information every day.
Corrected January 3, 2023 · Nursing and Physician Services
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Potential for harm · E May 3, 2019
Assess the resident when there is a significant change in condition
Corrected June 7, 2019 · Resident Assessment and Care Planning
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Potential for harm · E May 3, 2019
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 7, 2019 · Quality of Life and Care
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Potential for harm · D May 3, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected June 7, 2019 · Quality of Life and Care
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Potential for harm · D May 3, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected June 7, 2019 · Pharmacy Service
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Potential for harm · E May 3, 2019
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected June 7, 2019 · Nutrition and Dietary
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Potential for harm · E May 3, 2019
Provide and implement an infection prevention and control program.
Corrected June 7, 2019 · Infection Control
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| February 25, 2025 | Fine | $24,786 |
| October 8, 2024 | Fine | $37,947 |
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265536 · certified since August 1, 1993. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.