Loch Haven
701 Sunset Hills Dr · Macon, MO · 63552 · 6603853113
100 certified beds Government - County
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $69,820 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
1 immediate-jeopardy citation in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
$69,820 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 2 of 5 Quality measures: 3 of 5
| Total nurse hours / resident-day | 3.63 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.42 | 0.55–0.75 |
| Weekend hours / resident-day | 3.17 | ≈ weekday level |
| Nursing turnover / year | — | median 45% |
| Fines (3-yr window) | 2 · $77,841 |
Inspection citations (33 in the current record)
-
Potential for harm · D August 21, 2025 · found via complaint
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Corrected September 23, 2025 · Quality of Life and Care
-
Potential for harm · E August 11, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected September 23, 2025 · Resident Rights
-
Potential for harm · E August 11, 2025
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Corrected September 23, 2025 · Resident Rights
-
Potential for harm · E August 11, 2025
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected September 23, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E August 11, 2025
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected September 23, 2025 · Resident Assessment and Care Planning
-
Potential for harm · E August 11, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 23, 2025 · Quality of Life and Care
-
Potential for harm · E August 11, 2025
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Corrected September 23, 2025 · Nursing and Physician Services
-
Potential for harm · E August 11, 2025
Observe each nurse aide's job performance and give regular training.
Corrected September 23, 2025 · Nursing and Physician Services
-
Potential for harm · D August 11, 2025
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected September 23, 2025 · Nutrition and Dietary
-
Potential for harm · E August 11, 2025
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected September 23, 2025 · Nutrition and Dietary
-
Potential for harm · E August 11, 2025
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected September 23, 2025 · Nutrition and Dietary
-
Potential for harm · F August 11, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 23, 2025 · Nutrition and Dietary
-
Potential for harm · E August 11, 2025
Provide and implement an infection prevention and control program.
Corrected September 23, 2025 · Infection Control
-
Potential for harm · D August 11, 2025
Implement a program that monitors antibiotic use.
Corrected September 23, 2025 · Infection Control
-
Potential for harm · E August 11, 2025
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Corrected September 23, 2025 · Infection Control
-
Potential for harm · E August 11, 2025
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Corrected September 23, 2025 · Nursing and Physician Services
-
No harm found · C August 11, 2025
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Corrected September 23, 2025 · Resident Rights
-
Actual harm · G March 7, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 14, 2025 · Quality of Life and Care
-
Immediate jeopardy · J March 12, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected April 1, 2024 · Quality of Life and Care
-
Potential for harm · D November 2, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected December 15, 2023 · Resident Rights
-
Potential for harm · E November 2, 2023
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected December 15, 2023 · Resident Assessment and Care Planning
-
Potential for harm · D November 2, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected December 15, 2023 · Pharmacy Service
-
Potential for harm · E November 2, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected December 15, 2023 · Pharmacy Service
-
Potential for harm · F November 2, 2023
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected December 15, 2023 · Nutrition and Dietary
-
Potential for harm · D November 2, 2023
Provide and implement an infection prevention and control program.
Corrected December 15, 2023 · Infection Control
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| March 7, 2025 | Fine | $69,820 |
| March 12, 2024 | Fine | $8,021 |
Better-scoring options nearby
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 265200 · certified since August 1, 1983. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.