The Rowland
330 W. Rowland Street · Covina, CA · 91723 · 6269672741
126 certified beds For profit - Corporation
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results have improved across recent cycles.
Red flags
2 immediate-jeopardy citations in prior inspection cycles
Serious past findings — check whether the underlying problems were fixed and stayed fixed.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.75 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.34 | 0.55–0.75 |
| Weekend hours / resident-day | 3.44 | ≈ weekday level |
| Nursing turnover / year | 12% | median 45% |
| Fines (3-yr window) | 1 · $30,421 |
Inspection citations (69 in the current record)
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Potential for harm · E April 23, 2026 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected April 27, 2026 · Quality of Life and Care
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Potential for harm · E April 23, 2026 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected April 27, 2026 · Quality of Life and Care
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Potential for harm · E April 23, 2026 · found via complaint
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected April 27, 2026 · Nutrition and Dietary
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Potential for harm · E April 23, 2026 · found via complaint
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Corrected April 27, 2026 · Nutrition and Dietary
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Potential for harm · D April 23, 2026 · found via complaint
Make sure that a working call system is available in each resident's bathroom and bathing area.
Corrected April 24, 2026 · Environmental
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Potential for harm · D May 16, 2025
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 4, 2025 · Resident Rights
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Potential for harm · D May 16, 2025
Reasonably accommodate the needs and preferences of each resident.
Corrected May 20, 2025 · Resident Rights
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Potential for harm · D May 16, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 6, 2025 · Resident Rights
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Potential for harm · D May 16, 2025
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Corrected June 7, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D May 16, 2025
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · D May 16, 2025
Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · E May 16, 2025
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Corrected May 19, 2025 · Quality of Life and Care
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Potential for harm · E May 16, 2025
Provide safe and appropriate respiratory care for a resident when needed.
Corrected May 23, 2025 · Quality of Life and Care
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Potential for harm · E May 16, 2025
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected May 19, 2025 · Quality of Life and Care
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Potential for harm · E May 16, 2025
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected May 17, 2025 · Pharmacy Service
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Potential for harm · D May 16, 2025
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected May 29, 2025 · Pharmacy Service
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Potential for harm · E May 16, 2025
Ensure medication error rates are not 5 percent or greater.
Corrected May 17, 2025 · Pharmacy Service
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Potential for harm · E May 16, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 17, 2025 · Pharmacy Service
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Potential for harm · E May 16, 2025
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected June 9, 2025 · Nutrition and Dietary
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Potential for harm · E May 16, 2025
Provide and implement an infection prevention and control program.
Corrected May 16, 2025 · Infection Control
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Potential for harm · D May 16, 2025
Implement a program that monitors antibiotic use.
Corrected May 23, 2025 · Infection Control
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Potential for harm · D October 18, 2024 · found via complaint
Provide and implement an infection prevention and control program.
Corrected October 30, 2024 · Infection Control
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Immediate jeopardy · K June 10, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected June 10, 2024 · Quality of Life and Care
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Immediate jeopardy · K June 10, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected July 3, 2024 · Nutrition and Dietary
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Potential for harm · D June 10, 2024
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected June 17, 2024 · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 10, 2024 | Fine | $30,421 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 056117 · certified since January 1, 1980. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.