Emanate Health Inter-Community Hospital- D/P SNF

210 W. San Bernardino Rd. · Covina, CA · 91723 · 6269156215

25 certified beds Non profit - Other

  • Staffing hours comfortably above national benchmarks.
  • No federal fines or payment denials in CMS’s 3-year window.
  • Inspection results have improved across recent cycles.

Red flags

No red flags in the current CMS record. Genuinely good news — pair it with an in-person tour before deciding.

Score breakdown

Inspection record 30% of score 65
Serious harm & abuse 20% 100
Staffing 20% 97
Federal penalties 15% 100
Trend 10% 86
Context 5% 100

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5

Total nurse hours / resident-day6.373.48 min · 4.1 strong
RN hours / resident-day3.870.55–0.75
Weekend hours / resident-day5.42≈ weekday level
Nursing turnover / year16%median 45%
Fines (3-yr window)none

Inspection citations (19 in the current record)

  • Potential for harm · D May 15, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected June 5, 2025 · Resident Rights

  • Potential for harm · D May 15, 2025

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Corrected June 5, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D May 15, 2025

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected June 5, 2025 · Quality of Life and Care

  • Potential for harm · D May 15, 2025

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Corrected June 5, 2025 · Quality of Life and Care

  • Potential for harm · D May 15, 2025

    Provide and implement an infection prevention and control program.

    Corrected June 5, 2025 · Infection Control

  • Potential for harm · E May 15, 2024

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected May 22, 2024 · Resident Assessment and Care Planning

  • Potential for harm · E May 15, 2024

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected June 3, 2024 · Quality of Life and Care

  • Potential for harm · E May 15, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected May 21, 2024 · Quality of Life and Care

  • Potential for harm · E May 15, 2024

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Corrected June 5, 2024 · Quality of Life and Care

  • Potential for harm · E May 15, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected June 5, 2024 · Pharmacy Service

  • Potential for harm · E May 15, 2024

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Corrected May 20, 2024 · Nutrition and Dietary

  • Potential for harm · E May 15, 2024

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Corrected June 5, 2024 · Administration

  • Potential for harm · E May 15, 2024

    Provide and implement an infection prevention and control program.

    Corrected May 18, 2024 · Infection Control

  • Potential for harm · D September 18, 2023 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected October 13, 2023 · Quality of Life and Care

  • Potential for harm · D May 19, 2023

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected June 7, 2023 · Resident Rights

  • Potential for harm · E May 19, 2023

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected June 2, 2023 · Resident Assessment and Care Planning

  • Potential for harm · E May 19, 2023

    Provide safe and appropriate respiratory care for a resident when needed.

    Corrected June 2, 2023 · Quality of Life and Care

  • Potential for harm · E May 19, 2023

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    Corrected June 9, 2023 · Quality of Life and Care

  • Potential for harm · E May 19, 2023

    Provide and implement an infection prevention and control program.

    Corrected June 20, 2023 · Infection Control

Family & resident reviews — a separate signal, never mixed into the score

No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.

Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.

Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 555610 · certified since October 20, 1994. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.