The Haven of Ridgeview

413 Ridge Lane · Oblong, IL · 62449 · 6185924228

55 certified beds For profit - Limited Liability company Chain: Crest Healthcare Consulting

Why this verdict

  • Inspection record is far worse than the national median (deficiency count and severity).
  • Federal penalties on record: $84,882 in fines in the last 24 months.
  • 6 citations involved actual harm to residents.
  • Inspection results have improved across recent cycles.

Red flags

Cited under the freedom-from-abuse rule

Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.

$84,882 in federal fines in the last 24 months

3 fines — CMS fines are reserved for verified, serious non-compliance.

Score breakdown

Inspection record 30% of score 39
Serious harm & abuse 20% 70
Staffing 20% 60
Federal penalties 15% 38
Trend 10% 89
Context 5% 75

Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.

CMS ratings & staffing

Overall: 2 of 5 Inspections: 3 of 5 Staffing: not rated Quality measures: 1 of 5

Total nurse hours / resident-day3.48 min · 4.1 strong
RN hours / resident-day0.55–0.75
Weekend hours / resident-day≈ weekday level
Nursing turnover / yearmedian 45%
Fines (3-yr window)3 · $84,882

Inspection citations (43 in the current record)

  • Actual harm · G February 2, 2026 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected January 24, 2026 · Quality of Life and Care

  • Potential for harm · D December 11, 2025 · found via complaint

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected December 22, 2025 · Environmental

  • Potential for harm · D November 16, 2025 · found via complaint

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Corrected November 20, 2025 · Quality of Life and Care

  • Potential for harm · D August 14, 2025

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected August 25, 2025 · Resident Rights

  • Potential for harm · D August 14, 2025

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Corrected August 25, 2025 · Resident Rights

  • Potential for harm · D August 14, 2025

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Corrected August 25, 2025 · Freedom from Abuse, Neglect, and Exploitation

  • Potential for harm · D August 14, 2025

    Provide activities to meet all resident's needs.

    Corrected August 25, 2025 · Quality of Life and Care

  • Potential for harm · D August 14, 2025

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Corrected August 25, 2025 · Quality of Life and Care

  • Potential for harm · D August 14, 2025

    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Corrected August 25, 2025 · Nutrition and Dietary

  • Potential for harm · D August 14, 2025

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    Corrected August 25, 2025 · Environmental

  • Actual harm · G January 7, 2025 · found via complaint

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Corrected January 24, 2025 · Quality of Life and Care

  • Potential for harm · D January 7, 2025 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected January 24, 2025 · Resident Rights

  • Potential for harm · D January 7, 2025 · found via complaint

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Corrected January 24, 2025 · Quality of Life and Care

  • Potential for harm · F January 7, 2025 · found via complaint

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected January 24, 2025 · Nursing and Physician Services

  • Potential for harm · D November 1, 2024 · found via complaint

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Corrected November 7, 2024 · Resident Rights

  • Actual harm · G October 10, 2024 · found via complaint

    Provide safe, appropriate pain management for a resident who requires such services.

    Corrected November 3, 2024 · Quality of Life and Care

  • Potential for harm · D October 10, 2024

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Corrected November 3, 2024 · Resident Rights

  • Potential for harm · D October 10, 2024

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Corrected November 3, 2024 · Resident Rights

  • Potential for harm · D October 10, 2024

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Corrected November 3, 2024 · Resident Rights

  • Potential for harm · E October 10, 2024

    Provide enough food/fluids to maintain a resident's health.

    Corrected November 3, 2024 · Quality of Life and Care

  • Potential for harm · F October 10, 2024

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Corrected November 3, 2024 · Nursing and Physician Services

  • Potential for harm · D October 10, 2024

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Corrected November 3, 2024 · Pharmacy Service

  • Potential for harm · D October 10, 2024

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Corrected November 3, 2024 · Pharmacy Service

  • Potential for harm · F October 10, 2024

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Corrected November 3, 2024 · Pharmacy Service

  • Potential for harm · D October 10, 2024

    Provide or obtain dental services for each resident.

    Corrected November 3, 2024 · Quality of Life and Care

Showing the 25 most recent. The Safety Report includes every citation with full findings.

Federal penalties

DateTypeAmount / length
February 2, 2026Fine$16,720
January 7, 2025Fine$31,857
October 10, 2024Fine$36,305

Family & resident reviews — a separate signal, never mixed into the score

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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 146096 · certified since November 30, 2005. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.