Heartland Nursing & Rehab
410 Northwest Third · Casey, IL · 62420 · 2179324081
81 certified beds For profit - Corporation Chain: Wlc Management Firm
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
60% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 4 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.97 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.80 | 0.55–0.75 |
| Weekend hours / resident-day | 3.57 | ≈ weekday level |
| Nursing turnover / year | 60% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (37 in the current record)
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Potential for harm · D October 20, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected November 7, 2025 · Quality of Life and Care
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Potential for harm · E October 20, 2025 · found via complaint
Keep all essential equipment working safely.
Corrected November 7, 2025 · Environmental
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Potential for harm · D August 27, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 12, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D August 27, 2025 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected September 12, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2024
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected January 6, 2025 · Resident Rights
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Potential for harm · E December 13, 2024
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected January 6, 2025 · Resident Rights
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Potential for harm · D December 13, 2024
PASARR screening for Mental disorders or Intellectual Disabilities
Corrected January 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 13, 2024
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Corrected January 6, 2025 · Resident Assessment and Care Planning
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Potential for harm · D December 13, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 6, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2024
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected January 6, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected January 6, 2025 · Quality of Life and Care
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Potential for harm · D December 13, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected January 6, 2025 · Quality of Life and Care
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Potential for harm · E December 13, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 6, 2025 · Quality of Life and Care
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Potential for harm · E December 13, 2024
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected January 6, 2025 · Pharmacy Service
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Potential for harm · E December 13, 2024
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected January 6, 2025 · Pharmacy Service
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Potential for harm · F December 13, 2024
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected January 6, 2025 · Nutrition and Dietary
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Potential for harm · F December 13, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 6, 2025 · Nutrition and Dietary
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Potential for harm · F December 13, 2024
Provide and implement an infection prevention and control program.
Corrected January 6, 2025 · Infection Control
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Potential for harm · F December 13, 2024
Implement a program that monitors antibiotic use.
Corrected January 6, 2025 · Infection Control
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Potential for harm · D August 6, 2024 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 20, 2024 · Quality of Life and Care
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Potential for harm · E August 6, 2024 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected August 20, 2024 · Pharmacy Service
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Potential for harm · D November 8, 2023
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected November 30, 2023 · Resident Rights
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Potential for harm · D November 8, 2023
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected November 30, 2023 · Resident Rights
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Potential for harm · D November 8, 2023
Ensure each resident receives an accurate assessment.
Corrected November 30, 2023 · Resident Assessment and Care Planning
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Potential for harm · D November 8, 2023
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected November 30, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 145416 · certified since March 1, 1981. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.