The Grand Rehabilitation and Nursing at Utica
1657 Sunset Ave · Utica, NY · 13502 · 3157977392
220 certified beds For profit - Corporation Chain: The Grand Healthcare
Why this verdict
- Inspectors found immediate jeopardy — danger of serious harm or death — in the most recent cycle (1 citation).
- Inspection record is far worse than the national median (deficiency count and severity).
- Federal penalties on record: $109,099 in fines in the last 24 months.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Special Focus Facility candidate
CMS lists this facility as a candidate for its Special Focus program for persistently poor inspection performance.
1 immediate-jeopardy citation in the most recent inspection cycle
Immediate jeopardy is the most serious finding an inspector can make: a situation likely to cause serious injury, harm, or death.
$109,099 in federal fines in the last 24 months
1 fine — CMS fines are reserved for verified, serious non-compliance.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 2 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 3.18 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.33 | 0.55–0.75 |
| Weekend hours / resident-day | 2.77 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | 2 · $131,057 |
Inspection citations (52 in the current record)
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Immediate jeopardy · L June 5, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected September 3, 2025 · Nutrition and Dietary
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Potential for harm · D June 5, 2025
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected July 30, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected July 30, 2025 · Resident Rights
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Potential for harm · E June 5, 2025
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected September 3, 2025 · Resident Rights
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Potential for harm · D June 5, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected July 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected July 30, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected July 30, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Provide enough food/fluids to maintain a resident's health.
Corrected July 30, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected July 30, 2025 · Pharmacy Service
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Potential for harm · E June 5, 2025
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected September 3, 2025 · Administration
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Potential for harm · D June 5, 2025
Provide and implement an infection prevention and control program.
Corrected July 30, 2025 · Infection Control
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Potential for harm · D June 5, 2025 · found via complaint
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Corrected July 30, 2025 · Resident Rights
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Potential for harm · D June 5, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected July 30, 2025 · Resident Assessment and Care Planning
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Potential for harm · D June 5, 2025 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected July 30, 2025 · Quality of Life and Care
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Potential for harm · D June 5, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected July 30, 2025 · Quality of Life and Care
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Potential for harm · E June 5, 2025 · found via complaint
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Corrected July 30, 2025 · Nutrition and Dietary
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Immediate jeopardy · J July 1, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected September 24, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Corrected March 29, 2024 · Resident Rights
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Potential for harm · D February 1, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected March 29, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Corrected March 29, 2024 · Quality of Life and Care
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Potential for harm · D February 1, 2024
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected March 29, 2024 · Nursing and Physician Services
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Potential for harm · E February 1, 2024
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Corrected March 29, 2024 · Nutrition and Dietary
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Potential for harm · D February 1, 2024
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Corrected April 26, 2024 · Administration
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Potential for harm · E February 1, 2024
Provide and implement an infection prevention and control program.
Corrected March 29, 2024 · Infection Control
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Potential for harm · D February 1, 2024
Keep all essential equipment working safely.
Corrected March 29, 2024 · Environmental
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| June 5, 2025 | Fine | $109,099 |
| July 1, 2024 | Fine | $21,958 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335600 · certified since January 31, 1977. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.