Presbyterian Home for Central New York Inc
4290 Middle Settlement Road · New Hartford, NY · 13413 · 3157977500
242 certified beds Non profit - Church related
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- No federal fines or payment denials in CMS’s 3-year window.
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Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 2 of 5 Staffing: 3 of 5 Quality measures: 2 of 5
| Total nurse hours / resident-day | 4.49 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.74 | 0.55–0.75 |
| Weekend hours / resident-day | 3.82 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (24 in the current record)
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Potential for harm · D March 21, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected April 14, 2025 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D April 26, 2024
Allow residents to self-administer drugs if determined clinically appropriate.
Corrected June 15, 2024 · Resident Rights
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Potential for harm · D April 26, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 26, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 15, 2024 · Resident Assessment and Care Planning
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Potential for harm · D April 26, 2024
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D April 26, 2024
Provide enough food/fluids to maintain a resident's health.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D April 26, 2024
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D April 26, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 15, 2024 · Pharmacy Service
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Potential for harm · E April 26, 2024
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Corrected June 15, 2024 · Nutrition and Dietary
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Potential for harm · E April 26, 2024
Provide and implement an infection prevention and control program.
Corrected June 15, 2024 · Infection Control
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Potential for harm · D April 26, 2024 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected June 15, 2024 · Resident Rights
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Potential for harm · D April 26, 2024 · found via complaint
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected June 15, 2024 · Quality of Life and Care
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Potential for harm · D January 14, 2022
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 1, 2022 · Resident Rights
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Potential for harm · D January 14, 2022
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Corrected March 1, 2022 · Resident Rights
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Potential for harm · D January 14, 2022
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected March 1, 2022 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D January 14, 2022
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 1, 2022 · Resident Assessment and Care Planning
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Potential for harm · D January 14, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected March 1, 2022 · Quality of Life and Care
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Potential for harm · D January 14, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected March 1, 2022 · Quality of Life and Care
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Potential for harm · E January 14, 2022
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected March 1, 2022 · Quality of Life and Care
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No harm found · C January 14, 2022
Post nurse staffing information every day.
Corrected March 1, 2022 · Nursing and Physician Services
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Potential for harm · D June 21, 2019
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected August 15, 2019 · Resident Rights
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Potential for harm · D June 21, 2019
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 15, 2019 · Quality of Life and Care
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Potential for harm · D June 21, 2019
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 15, 2019 · Pharmacy Service
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Potential for harm · D June 21, 2019
Provide and implement an infection prevention and control program.
Corrected August 15, 2019 · Infection Control
Family & resident reviews — a separate signal, never mixed into the score
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 335546 · certified since October 1, 1976. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.