The Dalles Health and Rehabilitation
1023 W. 25th Street · The Dalles, OR · 97058 · 5412985158
121 certified beds For profit - Corporation Chain: Evergreen Healthcare Group
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- 3 citations involved actual harm to residents.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
2 actual-harm citations in the most recent cycle
Inspectors found deficiencies that caused real harm to residents, beyond potential-harm paperwork findings.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 4 of 5 Inspections: 3 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 4.91 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.96 | 0.55–0.75 |
| Weekend hours / resident-day | 4.36 | ≈ weekday level |
| Nursing turnover / year | 42% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (21 in the current record)
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Actual harm · G April 27, 2026 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Past Non-Compliance · Quality of Life and Care
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Actual harm · G December 20, 2024 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 3, 2024 · Quality of Life and Care
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Potential for harm · D December 20, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected January 21, 2025 · Quality of Life and Care
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Potential for harm · E December 20, 2024 · found via complaint
Observe each nurse aide's job performance and give regular training.
Corrected January 21, 2025 · Nursing and Physician Services
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Potential for harm · D December 20, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected January 21, 2025 · Resident Assessment and Care Planning
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Potential for harm · D May 17, 2024 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Corrected February 21, 2024 · Resident Rights
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Potential for harm · D October 5, 2023 · found via complaint
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · D October 5, 2023 · found via complaint
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · E October 5, 2023 · found via complaint
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected November 10, 2023 · Resident Rights
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Potential for harm · D October 5, 2023 · found via complaint
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Corrected November 10, 2023 · Resident Assessment and Care Planning
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Potential for harm · D October 5, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected November 10, 2023 · Quality of Life and Care
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Potential for harm · D October 5, 2023 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected November 10, 2023 · Resident Assessment and Care Planning
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Actual harm · G July 15, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected August 24, 2022 · Quality of Life and Care
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Potential for harm · E July 15, 2022
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 24, 2022 · Resident Rights
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Potential for harm · D July 15, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected August 24, 2022 · Quality of Life and Care
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Potential for harm · D July 15, 2022
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected August 24, 2022 · Quality of Life and Care
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Potential for harm · D July 15, 2022
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected August 24, 2022 · Quality of Life and Care
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Potential for harm · D July 15, 2022
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 24, 2022 · Quality of Life and Care
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Potential for harm · D July 15, 2022
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected August 24, 2022 · Pharmacy Service
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Potential for harm · D July 15, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected August 24, 2022 · Pharmacy Service
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Potential for harm · D July 15, 2022
Provide or obtain dental services for each resident.
Corrected August 24, 2022 · Quality of Life and Care
Better-scoring options nearby
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385172 · certified since July 1, 1986. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.