Oregon Veterans Home
700 Veterans Drive · The Dalles, OR · 97058 · 5412967190
151 certified beds Non profit - Corporation
Why this verdict
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
- No federal fines or payment denials in CMS’s 3-year window.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
Cited under the freedom-from-abuse rule
Cited 1 time under F600 (freedom from abuse/neglect) below the actual-harm level — worth asking about on a tour.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 5 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.03 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.96 | 0.55–0.75 |
| Weekend hours / resident-day | 4.29 | ≈ weekday level |
| Nursing turnover / year | 35% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (12 in the current record)
-
Potential for harm · D March 14, 2025 · found via complaint
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected September 23, 2024 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 14, 2025 · found via complaint
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected May 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D March 14, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected May 3, 2025 · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · E March 14, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected May 3, 2025 · Resident Assessment and Care Planning
-
Potential for harm · D March 14, 2025 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 3, 2025 · Quality of Life and Care
-
Potential for harm · D November 3, 2023
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected December 23, 2023 · Quality of Life and Care
-
Potential for harm · D November 3, 2023 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected December 23, 2023 · Quality of Life and Care
-
Potential for harm · D November 3, 2023 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected December 23, 2023 · Quality of Life and Care
-
Potential for harm · D October 7, 2022
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected November 26, 2022 · Quality of Life and Care
-
Potential for harm · E October 7, 2022
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Corrected November 26, 2022 · Quality of Life and Care
-
Potential for harm · D October 7, 2022
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Corrected November 26, 2022 · Pharmacy Service
-
Potential for harm · E October 7, 2022
Provide and implement an infection prevention and control program.
Corrected November 26, 2022 · Infection Control
Better-scoring options nearby
No better-scoring facility within 25 miles in the current data — this one leads its area. See the whole state.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
Sign in to share your family's experience — reviews are moderated and never affect the Safety Score.
Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 385257 · certified since April 29, 1998. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.