Thalia Gardens Rehabilitation and Nursing
4142 Bonney Road · Virginia Beach, VA · 23452 · 7573400620
138 certified beds For profit - Corporation Chain: Eastern Healthcare Group
Why this verdict
- Inspection record is far worse than the national median (deficiency count and severity).
- No federal fines or payment denials in CMS’s 3-year window.
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Red flags
62% of nursing staff left within a year
High turnover disrupts continuity of care; the national median is 45%.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 1 of 5 Inspections: 1 of 5 Staffing: 1 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 3.06 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.41 | 0.55–0.75 |
| Weekend hours / resident-day | 2.58 | ≈ weekday level |
| Nursing turnover / year | 62% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (72 in the current record)
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Potential for harm · E April 28, 2026
Reasonably accommodate the needs and preferences of each resident.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 28, 2026
Give residents a notice of rights, rules, services and charges.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 28, 2026
The resident has the right to receive notices in a format and a language he or she understands.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · E April 28, 2026
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 28, 2026
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 28, 2026
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Deficient, Provider has no plan of correction · Resident Rights
-
Potential for harm · D April 28, 2026
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 28, 2026
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Deficient, Provider has no plan of correction · Freedom from Abuse, Neglect, and Exploitation
-
Potential for harm · D April 28, 2026
Ensure each resident receives an accurate assessment.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
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Potential for harm · E April 28, 2026
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Deficient, Provider has no plan of correction · Resident Assessment and Care Planning
-
Potential for harm · D April 28, 2026
Provide safe and appropriate respiratory care for a resident when needed.
Deficient, Provider has no plan of correction · Quality of Life and Care
-
Potential for harm · E April 28, 2026
Post nurse staffing information every day.
Deficient, Provider has no plan of correction · Nursing and Physician Services
-
Potential for harm · E April 28, 2026
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · F April 28, 2026
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · D April 28, 2026
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Deficient, Provider has no plan of correction · Pharmacy Service
-
Potential for harm · F April 28, 2026
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · F April 28, 2026
Have a plan that describes the process for conducting QAPI and QAA activities.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · F April 28, 2026
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · E April 28, 2026
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · F April 28, 2026
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Deficient, Provider has no plan of correction · Infection Control
-
Potential for harm · E April 28, 2026
Make sure that a working call system is available in each resident's bathroom and bathing area.
Deficient, Provider has no plan of correction · Environmental
-
Potential for harm · E April 28, 2026
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · F April 28, 2026
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · F April 28, 2026
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Deficient, Provider has no plan of correction · Administration
-
Potential for harm · E April 28, 2026 · found via complaint
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Deficient, Provider has no plan of correction · Resident Rights
Showing the 25 most recent. The Safety Report includes every citation with full findings.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495241 · certified since June 1, 1991. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.