Terraces of Boise, the
5301 E Warm Springs Ave · Boise, ID · 83716 · 2083365550
48 certified beds Non profit - Corporation Chain: Humangood Part of a CCRC
Why this verdict
- Carries CMS’s abuse warning icon.
- Inspection record is far worse than the national median (deficiency count and severity).
- Inspection results are getting worse cycle over cycle, not better.
- Staffing hours comfortably above national benchmarks.
Red flags
CMS abuse warning
CMS flags this facility with its abuse icon: cited for abuse that caused harm in the past year, or potential harm in the past two years.
1 abuse-related citation at the actual-harm level
Inspectors cited failures in the abuse-prevention rules (F600–F610) that resulted in actual harm to a resident.
If someone you love was harmed at a facility with findings like these, you have options — read this.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 2 of 5 Inspections: 1 of 5 Staffing: 5 of 5 Quality measures: 4 of 5
| Total nurse hours / resident-day | 5.08 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 1.11 | 0.55–0.75 |
| Weekend hours / resident-day | 4.77 | ≈ weekday level |
| Nursing turnover / year | 50% | median 45% |
| Fines (3-yr window) | 2 · $20,501 |
Inspection citations (29 in the current record)
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Actual harm · G December 19, 2025 · found via complaint
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected January 26, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2025
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected March 1, 2026 · Resident Assessment and Care Planning
-
Potential for harm · E December 19, 2025
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected March 1, 2026 · Nutrition and Dietary
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Potential for harm · E December 19, 2025 · found via complaint
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected March 1, 2026 · Resident Rights
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Potential for harm · D December 19, 2025 · found via complaint
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected January 26, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2025 · found via complaint
Respond appropriately to all alleged violations.
Corrected January 26, 2026 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 19, 2025 · found via complaint
Ensure each resident receives an accurate assessment.
Corrected January 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2025 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected January 26, 2026 · Resident Assessment and Care Planning
-
Potential for harm · D December 19, 2025 · found via complaint
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected January 26, 2026 · Resident Assessment and Care Planning
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Potential for harm · D December 19, 2025 · found via complaint
Provide safe and appropriate respiratory care for a resident when needed.
Corrected January 26, 2026 · Quality of Life and Care
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Potential for harm · D December 19, 2025 · found via complaint
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected January 26, 2026 · Pharmacy Service
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Potential for harm · F December 19, 2025 · found via complaint
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected March 1, 2026 · Nutrition and Dietary
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Potential for harm · F December 19, 2025 · found via complaint
Provide and implement an infection prevention and control program.
Corrected January 26, 2026 · Infection Control
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Potential for harm · F December 19, 2024
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected January 10, 2025 · Nutrition and Dietary
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Potential for harm · F December 19, 2024
Dispose of garbage and refuse properly.
Corrected January 10, 2025 · Nutrition and Dietary
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Potential for harm · D December 19, 2024
Provide and implement an infection prevention and control program.
Corrected January 10, 2025 · Infection Control
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Actual harm · G December 15, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected February 2, 2024 · Quality of Life and Care
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Potential for harm · D December 15, 2023
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected February 2, 2024 · Resident Rights
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Potential for harm · D December 15, 2023
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected February 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 15, 2023
Respond appropriately to all alleged violations.
Corrected February 2, 2024 · Freedom from Abuse, Neglect, and Exploitation
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Potential for harm · D December 15, 2023
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Corrected February 2, 2024 · Resident Rights
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Potential for harm · D December 15, 2023
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected February 2, 2024 · Pharmacy Service
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Potential for harm · E December 15, 2023
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Corrected February 2, 2024 · Pharmacy Service
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Potential for harm · D December 15, 2023
Ensure medication error rates are not 5 percent or greater.
Corrected February 2, 2024 · Pharmacy Service
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Potential for harm · E December 15, 2023
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected February 2, 2024 · Pharmacy Service
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Federal penalties
| Date | Type | Amount / length |
|---|---|---|
| December 19, 2025 | Fine | $11,190 |
| December 15, 2023 | Fine | $9,311 |
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 135141 · certified since December 21, 2016. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.