Springtree Healthcare & Rehab Center
3433 Springtree Drive · Roanoke, VA · 24012 · 5409812790
120 certified beds For profit - Corporation Chain: Lifeworks Rehab
- No federal fines or payment denials in CMS’s 3-year window.
The composite number cleared 70 points, but Recommended is gated: inspection record below the Recommended bar. That rule is part of the published method.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 3 of 5 Inspections: 3 of 5 Staffing: 1 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.43 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.32 | 0.55–0.75 |
| Weekend hours / resident-day | 2.87 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (40 in the current record)
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Potential for harm · D March 11, 2026 · found via complaint
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected April 15, 2026 · Resident Assessment and Care Planning
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Potential for harm · D March 11, 2026 · found via complaint
Provide enough food/fluids to maintain a resident's health.
Corrected April 15, 2026 · Quality of Life and Care
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Potential for harm · D August 20, 2025 · found via complaint
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Corrected September 19, 2025 · Nursing and Physician Services
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Potential for harm · D August 20, 2025 · found via complaint
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected September 19, 2025 · Pharmacy Service
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Potential for harm · D May 23, 2024
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected June 18, 2024 · Resident Rights
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Potential for harm · D May 23, 2024
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected June 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Ensure each resident receives an accurate assessment.
Corrected June 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected June 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected June 18, 2024 · Resident Assessment and Care Planning
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Potential for harm · D May 23, 2024
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected June 18, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Provide safe and appropriate respiratory care for a resident when needed.
Corrected June 18, 2024 · Quality of Life and Care
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Potential for harm · D May 23, 2024
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected June 18, 2024 · Pharmacy Service
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Potential for harm · D May 23, 2024
Ensure that residents are free from significant medication errors.
Corrected June 18, 2024 · Pharmacy Service
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Potential for harm · E May 23, 2024
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected June 18, 2024 · Pharmacy Service
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Potential for harm · D May 23, 2024
Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Corrected June 18, 2024 · Administration
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Potential for harm · D May 23, 2024
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Corrected June 18, 2024 · Nutrition and Dietary
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Potential for harm · D May 23, 2024 · found via complaint
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected June 18, 2024 · Administration
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Potential for harm · D February 22, 2024 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 29, 2024 · Quality of Life and Care
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Potential for harm · D February 22, 2024 · found via complaint
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected May 29, 2024 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2023
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Corrected August 15, 2023 · Resident Rights
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Potential for harm · D June 9, 2023
Assess the resident when there is a significant change in condition
Corrected August 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2023
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Corrected August 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2023
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected August 15, 2023 · Resident Assessment and Care Planning
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Potential for harm · D June 9, 2023
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected August 15, 2023 · Quality of Life and Care
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Potential for harm · D June 9, 2023
Provide safe and appropriate respiratory care for a resident when needed.
Corrected August 15, 2023 · Quality of Life and Care
Showing the 25 most recent. The Safety Report includes every citation with full findings.
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495378 · certified since July 14, 2004. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.