Our Lady of the Valley
650 North Jefferson Street · Roanoke, VA · 24016 · 5403455111
70 certified beds Non profit - Church related
- No federal fines or payment denials in CMS’s 3-year window.
- Inspection results have improved across recent cycles.
The complete Safety Report — $19
Everything on this page plus the full citation-by-citation history with inspector findings, the complete penalty record, staffing vs benchmarks, side-by-side nearby comparisons, and the printable tour checklist. One PDF, emailed in minutes, yours to keep and share with family.
Red flags
No standard inspection in over 2 years
The inspection record here is older than usual — conditions may have changed since.
Score breakdown
Quality-measure stars are deliberately excluded — they're largely self-reported by facilities. Full method.
CMS ratings & staffing
Overall: 5 of 5 Inspections: 4 of 5 Staffing: 3 of 5 Quality measures: 5 of 5
| Total nurse hours / resident-day | 3.64 | 3.48 min · 4.1 strong |
|---|---|---|
| RN hours / resident-day | 0.39 | 0.55–0.75 |
| Weekend hours / resident-day | 3.65 | ≈ weekday level |
| Nursing turnover / year | 49% | median 45% |
| Fines (3-yr window) | none |
Inspection citations (14 in the current record)
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Potential for harm · D August 25, 2023
Provide enough food/fluids to maintain a resident's health.
Corrected October 24, 2023 · Quality of Life and Care
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Potential for harm · D August 25, 2023
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Corrected October 24, 2023 · Pharmacy Service
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Potential for harm · D August 25, 2023 · found via complaint
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected October 24, 2023 · Quality of Life and Care
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Potential for harm · D August 25, 2023 · found via complaint
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected October 24, 2023 · Resident Assessment and Care Planning
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Potential for harm · D August 25, 2023 · found via complaint
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected October 24, 2023 · Quality of Life and Care
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Potential for harm · D April 15, 2021
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 25, 2021 · Quality of Life and Care
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Potential for harm · D April 15, 2021
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 25, 2021 · Pharmacy Service
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Potential for harm · F April 15, 2021
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 25, 2021 · Nutrition and Dietary
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Potential for harm · D April 15, 2021
Provide and implement an infection prevention and control program.
Corrected May 25, 2021 · Infection Control
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No harm found · C April 15, 2021
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected May 25, 2021 · Administration
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Potential for harm · D April 8, 2019
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected May 17, 2019 · Quality of Life and Care
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Potential for harm · D April 8, 2019
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected May 17, 2019 · Quality of Life and Care
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Potential for harm · D April 8, 2019
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected May 17, 2019 · Pharmacy Service
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Potential for harm · F April 8, 2019
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected May 17, 2019 · Nutrition and Dietary
Family & resident reviews — a separate signal, never mixed into the score
No approved reviews yet. If your family has experience with this facility, yours could be the review that helps the next family decide.
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Source: CMS Care Compare (public domain), data as of June 1, 2026 · CCN 495357 · certified since October 1, 2001. The score is a screen, not a verdict on any one resident's experience — read how it's computed, then visit in person.